Executive Assistant (Medicaid)

Humana • Louisville, KY

4d • Hybrid

About The Position

The Executive Assistant (Administrative Assistant 3) follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. The Executive Assistant (Administrative Assistant 3) answers telephones, screens calls, and takes messages to attend to callers/visitors promptly, courteously, and accurately. You will assume ownership and lead advanced and highly specialized administrative/operational duties that require independent initiative and judgment. Coordinate internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Transcribes, types, formats, and proofreads a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software. Manage the appointments and schedules of other members of the Medicaid leadership team. Use office equipment such as photocopiers and printers. Additional responsibilities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory. Make decisions regarding the daily priorities of an administrative work group and key stakeholders, including coordinating work activities and monitoring progress toward established schedules and goals. Oversee the work of others and/or serves as the primary administrative owner of a key process, program, product, or technology. Work within broad guidelines with little oversight. Use your skills to make an impact.

Requirements

• Three (3) or more years of administrative support experience.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
• Ability to thrive in a fast-paced environment, think quickly, and remain calm under pressure.
• Strong attention to detail, with the ability to effectively manage complex calendars, coordinate schedules, track follow-up requests, and support travel planning.
• Professional demeanor with the ability to build and maintain strong working relationships with internal and external stakeholders.
• High emotional intelligence, demonstrating the ability to navigate challenging situations with professionalism, self-awareness, and composure.
• Strong organizational skills, with the ability to manage multiple initiatives, balance competing priorities, and effectively prioritize workload.
• Proactive and forward-thinking mindset, anticipating needs, identifying potential challenges, and adapting to unexpected situations.

Nice To Haves

• Associate or bachelor's degree.
• Experience with internet research and proof-reading/editing.
• Experience providing high-level administrative support to executives or senior leadership teams.

Responsibilities

• Answers telephones, screens calls, and takes messages.
• Coordinates internal and external meetings, including scheduling, travel arrangements, and ensuring meeting amenities.
• Transcribes, types, formats, and proofreads various documents using software.
• Manages appointments and schedules for the Medicaid leadership team.
• Operates office equipment such as photocopiers and printers.
• Distributes incoming mail, prepares outgoing mail, files documents, and maintains office supplies.
• Makes decisions regarding daily priorities of an administrative work group and key stakeholders.
• Monitors progress toward established schedules and goals.
• Oversees the work of others and/or serves as the primary administrative owner of a key process, program, product, or technology.
• Works within broad guidelines with little oversight.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree