Executive Assistant (NCS) - Department of Human Resources

Baltimore City•Baltimore, MD

1d•$62,998 - $100,643•Onsite

About The Position

The Department of Human Resources seeks an Executive Assistant to provide executive level support to the Director and Chief Human Capital Officer. This is a non-civil service position with a salary range of $62,998.00 - $100,643.00 Annually, with a hiring salary range of $62,998.00 - $81,820.00 Annually. The City of Baltimore offers a fulfilling career with opportunities for social impact and growth, along with benefits such as medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, as well as wellness programs, support groups, and workshops.

Requirements

Have an associate’s degree from an accredited college or university.
Have five (5) years of experience performing complex analytical support for an operational, technical, or administrative function is required.
Ability to develop, implement, and interpret policies, procedures and directives.
Ability to plan, organize and coordinate a program of administrative functions in a governmental organization.
Knowledge of methods and procedures for the collection, organization, interpretation, and presentation of information.
Ability to effectively works with and build effective relationships with executives and employees within a diverse multi-cultural and political environment.
Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
Ability to research and compile administrative reports and documents and to analyze reports and statistical information.
Excellent verbal and written communications skills.
High level of professionalism, courtesy, tact, and diplomacy.
Expertly navigates through and manages competing and shifting priorities with required urgency/immediacy.
Highly intuitive, anticipates needs in advance, and initiates appropriate responsive action.
Ability to establish and maintain effective working relationships with others.
Skilled in providing meeting coordination and support.
Ability to exercise independent judgment with minimal supervision.
Ability to handle highly sensitive and confidential information with absolute discretion.
Skilled in adapting quickly to changing priorities and deadlines.
Ability to remain composed under pressure in a fast-paced executive environment.
Ability to maintain the highest degree of discretion and confidentiality in handling personnel, labor relations, legal, medical, financial, and other sensitive or privileged information.
Ability to apply sound judgment in managing confidential matters, resolving issues within delegated authority, and protecting the integrity of executive communications and records.
Ability to communicate effectively, both orally and in writing, with diverse audiences.
Ability to work independently with minimal supervision.
Skilled in Microsoft Office Suite.

Nice To Haves

Experience as an Executive Assistant is preferred.
Knowledge of the principles and practices of public administration.

Responsibilities

Provides direct executive support to the DCHCO by ensuring the Executive Office is operationally prepared, responding to immediate requests, coordinating impromptu meetings, greeting and assisting visitors, preparing meeting spaces and materials, and addressing time-sensitive operational matters that arise throughout the workday.
Manages the DCHCO’s daily workflow, including complex calendar management, high-volume email and correspondence triage, meeting coordination, and follow-up on executive priorities.
Prepares briefing materials, talking points, executive summaries, reports, presentations, memoranda, correspondence, and decision-ready packets for executive meetings, presentations, and public engagements.
Oversees the day-to-day administrative operations of the Executive Office, including document management, records administration, inventory control, procurement, and administrative support functions.
Serves as the primary liaison between the DCHCO and the Mayor's Office, elected officials, City agencies, Department of Human Resources senior leadership, employees, external partners, and other stakeholders.
Builds and maintains productive working relationships through diplomacy, professionalism, political awareness, and exceptional customer service.
Tracks strategic initiatives, monitors performance metrics, and maintains dashboards, logs, tracking systems, and other reporting tools to support executive decision-making.
Conducts research, gathers and analyzes information, compiles data, and prepares recommendations, briefing materials, and reports to support operational improvements and executive initiatives.
Monitors progress on executive assignments and ensures timely follow-through on directives across the agency and City.