Executive Assistant

Bank of America•New York, NY
•$34 - $65•Onsite

About The Position

The Executive Assistant provides strategic, high-level administrative and operational support to the Head of Advanced Client Solutions and the team. The position also supports cross-line-of-business and enterprise work, partnering with leadership teams, senior stakeholders, and employee networks—specifically HOLA—by preparing materials and aligning key deliverables. The role enables the executive to lead effectively by removing day-to-day operational friction and ensuring high-quality execution. Responsibilities include managing complex calendars and communications, coordinating across teams, regions, and lines of business, preparing documents and presentations, resolving issues independently, and handling budgets, expenses, travel, and events. The Executive Assistant communicates with executives and line management, handles the manager’s phone line, prepares meeting minutes and documents, liaises with outside groups, and supports high-level client conversations involving sensitive information with diplomacy and judgment. Bank of America describes an in-office culture supporting collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role is based at listed locations in New Jersey and New York. It is a first-shift position with 40 hours per week. The stated pay range is $34.00–$65.07 per hour, with offers determined by experience, education, and skill set. The position is compensated with base salary and is not incentive eligible. It is benefits eligible.

Requirements

  • 3–5+ years of experience providing administrative support at the senior management level.
  • Excellent time management, multitasking, and prioritization skills.
  • Advanced skills in Outlook and other Microsoft Office programs.
  • Deep knowledge of software applications, including Concur, Visio, and Tableau.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively under pressure and within time constraints.
  • Strong written and verbal communication skills, with the ability to interface with leaders at all levels.
  • Experience in a fast-paced environment.
  • Experience coordinating across organizations and lines of business.

Nice To Haves

  • 1–2 years of business support experience.
  • 1 year of project management experience.
  • Bachelor’s/undergraduate degree preferred.
  • Ability to anticipate meeting, preparation, and follow-up needs.
  • Understanding of enterprise priorities and ability to align scheduling, materials, and communications with business objectives.
  • Analytical thinking, including distilling information, summarizing presentations, and escalating key matters.
  • Quality-control mindset and ability to identify inaccuracies, gaps, and inconsistencies.
  • Strong PowerPoint, Word, and Excel skills, including polishing materials for senior audiences.
  • Ability to handle sensitive people, strategy, and financial topics with discretion.
  • Fluency with Microsoft 365, including Outlook, Teams, SharePoint, Excel, and PowerPoint.
  • Adaptability in fast-moving, ambiguous environments.
  • Forward-looking mindset and ability to anticipate needs.

Responsibilities

  • Provide strategic, high-level administrative and operational support to the Head of Advanced Client Solutions and the team.
  • Support cross-line-of-business and enterprise work, including partnerships with leadership teams, senior stakeholders, and employee networks such as HOLA.
  • Prepare materials and ensure alignment of key deliverables.
  • Manage complex calendars, communications, and stakeholder relationships.
  • Coordinate across teams, regions, and lines of business.
  • Prepare documents, presentations, meeting minutes, and related meeting materials.
  • Solve problems and resolve issues independently to remove friction from the executive’s day.
  • Manage reimbursements, expense reports, and budget tracking.
  • Plan travel and events, including leadership meetings, market visits, and offsite leadership meetings.
  • Communicate with executives and line management to gather and convey relevant information.
  • Answer the manager’s phone line, document accurate messages, and handle calls with appropriate judgment.
  • Proactively manage calendars for multiple stakeholders and professionally resolve scheduling conflicts.
  • Coordinate travel plans and expenses to maximize the executive’s time and create efficiencies.
  • Liaise with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
  • Support high-level client contact and conversations involving sensitive information, using diplomacy and judgment.

Benefits

  • Industry-leading benefits.
  • Access to paid time off.
  • Resources and support for employees’ physical, emotional, and financial wellness.
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