Executive Assistant

Ochsner Health•New Orleans, LA

About The Position

Provides professional-level administrative support to assigned department(s), including clerical and receptionist work, calendar management, travel booking, expense reporting, supply ordering, document preparation, and report generation. Uses Microsoft Excel, Word, PowerPoint, and other software as needed. Serves as a department point of contact, answers calls, relays messages, and escalates issues to the appropriate person or group. Manages projects and organizes events such as lunches and meetings. The role also supports department computer programs and systems, serves as a point person for individuals outside the department, and performs other related duties as required. The employee is expected to stay informed about applicable laws, accreditation standards, and regulatory requirements and ensure compliance. Work takes place in a healthcare setting, where there may be occupational risk of exposure to hazardous medications or hazardous waste. Routine duties do not involve exposure to blood, body fluids, or tissue, and the role does not involve emergency care or first aid.

Requirements

  • High school diploma or equivalent, or business school training.
  • At least 3 years of experience in a professional administrative role, including experience handling confidential information.
  • Proficiency with computers, software, and web-based applications.
  • Excellent verbal and written communication skills, including the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Ability to work independently and handle confidential information.
  • Strong organizational skills.
  • Ability to travel throughout and between facilities.

Nice To Haves

  • Associate's degree.
  • Ten years of experience.

Responsibilities

  • Provide administrative support through general clerical and receptionist duties.
  • Generate and maintain documents, reports, and correspondence using computer programs and systems.
  • Manage special projects for the department.
  • Serve as a point of contact for people outside the department; answer calls, relay messages, and escalate issues as appropriate.
  • Manage calendars, book travel, submit expense reports, and order supplies.
  • Organize events such as lunches and meetings.
  • Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Report known or suspected unethical or questionable conduct, patient or employee safety concerns, privacy concerns, and other compliance-related issues.
  • Perform other related duties as required.
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