Executive Assistant

Accenture Federal Services•Arlington, VA

About The Position

The Executive Assistant provides advanced executive support to executives with complex organizational responsibilities and serves as their primary support and liaison with their organization. Within pre-agreed limits, the Executive Assistant may act as an executive representative. The role independently completes assigned non-routine tasks, may work in a team environment, and requires a strong understanding of the executives’ organization and business context to communicate and work effectively with the organization and clients. The position includes correspondence, research and reporting, meeting and event coordination, follow-up on action items, supplier coordination, complex travel and calendar management, preparation of proposals and presentations, mail and communications handling, and other complex administrative work. The Executive Assistant is also expected to maintain strong relationships with clients and their assistants, adapt to new technology and changing responsibilities, and troubleshoot basic technical issues or coordinate with IT support as needed.

Requirements

At least 2 years of progressively responsible secretarial and administrative experience.
Ability to quickly absorb new information about clients, projects, processes, and tools.
Advanced knowledge of Outlook and calendar management.
Advanced knowledge of Word, Excel, and PowerPoint; working knowledge of other office software applications may also be required.
Excellent interpersonal and communication skills, with the ability to work well with all levels of management and staff, as well as external clients and vendors.
Deep work experience within each function and advanced multitasking skills.
Deep knowledge of executive business-related preferences.
Leadership skills and ability to influence others.
Resourcefulness and ability to solve problems independently and make recommendations.
Excellent follow-up skills.
Project management skills.
US work authorization that does not now or in the future require visa sponsorship.

Responsibilities

Prepare non-routine correspondence for executive signature, ensuring compliance with company guidelines and proofreading for consistency, grammar, and spelling.
Compile, process, and analyze data based on research objectives and prepare reports.
Arrange and coordinate meetings and conferences, working with the Meeting and Events Planning team when applicable.
Handle routine and non-routine meeting logistics, including participant coordination, meeting materials, and follow-up correspondence.
Follow up on meeting action items and report status to executives and attendees.
Identify potential speakers and provide local, on-site support as appropriate.
Coordinate with internal and external third-party suppliers to address support needs and issues on behalf of the executive.
Arrange conference calls, video conferences, and data conferences, sometimes involving a global audience.
Anticipate executive travel needs and independently coordinate complex travel arrangements involving multiple changes or destinations.
Support travel documentation and procedures, including itineraries and visa/passport procedures.
Prepare draft proposals and presentations with executive direction and assistance from others or service departments as needed.
Review and sort paper-based and electronic mail, identify required actions, and take action where appropriate.
Complete complex administrative tasks, including Accenture forms, invoicing and account reconciliation support, maintaining voicemail and email distribution lists, and potentially managing time and expense reports.
Manage complex calendar and diary activity, coordinate appointments, handle extensive rescheduling, and keep executives informed as needed.
Develop relationships with executives’ clients and their executive assistants.
Provide prompt and courteous telephone support and independently handle calls as an executive representative.
Record and monitor work requests in the tracking tool according to local capabilities and guidelines, when applicable.
Maintain voicemail and email distribution lists.
Keep current with administrative best practices and skills, and adapt to changes in the day-to-day role.
Adopt new office software and technology effectively when required by new tasks.
Troubleshoot basic technical issues and coordinate with IT support when needed.