Executive Assistant

Odyssey House Inc.•Salt Lake City, UT

9d•Onsite

About The Position

Odyssey House of Utah is seeking an Executive Assistant & Strategic Operations Project Manager to provide high-level administrative support to the Chief People Officer and Senior Management Team while leading strategic projects and serving as the agency’s primary Monday.com resource. The role is approximately 50% executive and Senior Management Team support and 50% project management, process improvement, and Monday.com administration. It combines executive-level coordination with hands-on project execution, including clarifying operational needs, developing project plans and workflows, coordinating stakeholders, identifying risks, and guiding work through implementation and sustainability. The position is based in Salt Lake City, Utah, with a Monday–Friday schedule from 9:00 AM to 5:00 PM. Compensation is $75,000 annually. Odyssey House describes its work as providing comprehensive, compassionate care to people experiencing substance use disorders and behavioral health challenges through evidence-based practices, clinical expertise, and a supportive environment. Employees are expected to follow Odyssey House’s mission, philosophy, scope of service, applicable codes of conduct and service contract requirements; help ensure a safe environment; provide exemplary customer service; foster a positive work environment; and support high-quality client care within the assigned role. Employees are also expected to understand their responsibilities relating to their position, time management, personnel files, client records, incident reporting, mandatory training, client boundaries, and the rights of clients and staff. Employment offers are contingent on required pre-employment screenings and position-related verifications. Driving-related roles are subject to an MVR review and valid Utah driver’s license requirement.

Requirements

Demonstrated experience in project management, operations, executive support, business systems, or a closely related field.
Significant experience managing complex projects involving multiple departments and stakeholders.
Advanced Monday.com experience, or expert-level experience architecting comparable work management or project management platforms and ability to quickly become an expert in Monday.com.
Demonstrated ability to design workflows, automations, dashboards, and scalable operational systems.
Strong technology aptitude and ability to independently learn and troubleshoot digital tools.
Exceptional organizational and project management skills.
Excellent business writing and professional communication skills.
Demonstrated ability to manage multiple high-priority projects and deadlines simultaneously.
Ability to work independently with limited direction and determine appropriate next steps.
Demonstrated experience working with senior leaders and confidential information.
Strong interpersonal skills and ability to build productive working relationships across organizational levels.
Ability to lift up to 15 lbs., drive or have adequate alternate transportation, sit for prolonged periods, and perform light to moderate physical activity at times.
Successful completion of required pre-employment screenings and position-related verifications; driving-related roles are subject to an MVR review and valid Utah driver’s license requirement.

Nice To Haves

Bachelor’s degree in business, project management, healthcare administration, public administration, information systems, or a related field.
Formal project management training or certification.
Monday.com certification or advanced platform experience.
Experience in healthcare, behavioral health, nonprofit, government, or another highly regulated environment.
Experience with workflow design, process improvement, change management, or business systems implementation.
Experience supporting executive leadership teams or Boards of Directors.
Familiarity with healthcare privacy, compliance, contracting, or regulatory requirements.

Responsibilities

Provide high-level administrative and organizational support to the Chief People Officer and Senior Management Team.
Manage executive calendars; coordinate meetings; and prepare agendas, notes, reports, presentations, and other leadership materials.
Coordinate communications and track leadership requests, decisions, assignments, and action items to ensure timely follow-through.
Handle confidential information, sensitive matters, contracts, legal requests, and related documentation professionally and discreetly.
Anticipate leadership needs, prioritize competing requests, and help keep organizational priorities on track.
Lead cross-functional projects from planning and development through implementation, monitoring, and completion.
Develop project plans, timelines, milestones, deliverables, and accountability measures.
Coordinate with departments and stakeholders to align priorities, manage deadlines, and advance projects.
Monitor project progress, identify barriers and risks, and communicate updates and recommended solutions to leadership.
Evaluate and improve workflows, procedures, and operational processes to increase efficiency, consistency, and accountability.
Support implementation of new systems, tools, and processes and help teams navigate organizational changes.
Maintain project documentation and clearly define and communicate responsibilities, deadlines, and next steps.
Serve as the agency’s primary Monday.com resource for project management, workflow coordination, and operational tracking.
Design, build, and maintain Monday.com boards, dashboards, workflows, automations, and integrations.
Establish Monday.com standards, documentation, and best practices to support consistent use and collaboration across departments.
Evaluate workflows and systems to identify opportunities to reduce manual work, eliminate duplicate processes, and improve communication.
Train and guide staff and provide ongoing support for Monday.com and related project management tools.
Develop and maintain reporting tools and dashboards that improve project visibility, track progress, and support informed decisions.
Coordinate organizational priorities, recurring tasks, deadlines, and administrative processes for efficient day-to-day operations.
Track outstanding assignments and follow up with responsible individuals to promote accountability and timely completion.
Develop, document, and maintain standard operating procedures, administrative guidelines, internal resources, and process documentation.
Facilitate communication and coordination among executive leadership, departments, and other stakeholders.
Maintain organized records and project documentation to support consistency, accessibility, and operational continuity.
Coordinate special projects and identify practical, solutions-oriented approaches to operational challenges.
Adhere to Odyssey House’s mission, philosophy, scope of service, applicable conduct and contract standards, and expectations for safety, customer service, positive work environment, and quality client care.
Understand and meet responsibilities related to the position, time management, personnel files, client records, incident reporting, mandatory training, client boundaries, and the rights of clients and staff.

Benefits

Medical, dental, vision, flexible spending account, and long- and short-term disability coverage.
Life insurance.
403(b) retirement plan with immediate participation available and 100% employer match up to 6% after one year of service.
Paid time off accruing up to 35 days per year, with increased accrual rates after one year.
Sick leave rollover option to convert half of unused accrued sick time into extra vacation days at year-end.
Paid sabbatical after five years of service.
Employee Assistance Program offering confidential 24/7 mental health, financial, and personal well-being support.
Tuition reimbursement of up to $9,000 per year for approved programs, subject to eligibility requirements.
Paid training and professional development opportunities, subject to manager approval and eligibility.
On-demand access to earned wages before payday through Paylocity, subject to terms.
Free UTA transit pass for the daily work commute.
Monthly performance awards and team recognition.
Casual dress code and workplace culture.