Executive Assistant

HelpsideLindon, UT
Hybrid

About The Position

Helpside’s COO is looking for an Executive Assistant who operates like a chief of staff in training. This person will support the COO across everything from calendar and meeting management to board/investor communications, and cross-functional projects. Part gatekeeper, part air traffic controller, part problem solver. This is not a "sit and wait for instructions" role. The right person sees what's coming before anyone asks, figures things out independently, and handles sensitive information (internal, investors, partners) with total discretion. The role requires regular interaction with department heads, investors, clients, and external stakeholders. The ability to read a room, communicate clearly, and represent the office well is essential.

Requirements

  • 3+ years supporting a senior executive or C-suite leader
  • Proficient in Microsoft Office
  • Comfortable with AI tools (ChatGPT, Claude Cowork/Code) and actively use them to move faster.

Nice To Haves

  • Bachelor's degree preferred
  • High agency. You don't wait to be told. You see a gap and fill it.
  • High EQ. You can navigate a room full of VPs, investors, and clients.
  • Organized to a fault, but flexible when priorities shift.
  • A strong writer and clear communicator.
  • Discreet.

Responsibilities

  • Own the COO's calendar, communication, and meeting prep
  • Draft & follow up on communication
  • Coordinate board prep, investor materials, and cross-functional projects
  • Track action items, commitments, and deadlines across the leadership team
  • Research, summarize, and brief on topics as needed
  • Coordinate travel
  • Build and improve systems so nothing falls through the cracks

Benefits

  • Health insurance 100% paid by employer (for both employee and family)
  • Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
  • 401(k) with company match
  • Paid holidays
  • Paid time off
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