Executive Assistant

MassMutual • New York, NY

1d • Hybrid

About The Position

MassMutual is seeking an Executive Assistant to serve as a trusted partner to executive leaders in the Enterprise Technology & Experience organization. This highly visible role supports multiple senior leaders, helping them focus on strategic priorities while ensuring day-to-day operations run smoothly. The Executive Assistant will be a key member of leadership teams, build relationships across the organization, solve problems, and contribute to a positive employee experience.

The role supports leaders and teams by managing priorities, coordinating key activities, supporting organizational initiatives, and fostering a connected and engaging culture. The Enterprise Technology & Experience organization shapes MassMutual’s technology strategy and delivers capabilities that support customers, policyowners, advisors, and employees. Its teams establish enterprise technology standards, build and support insurance and wealth management solutions, and provide systems and data for financial operations and business decisions.

The position is full-time and hybrid in New York, NY. The stated salary range is $73,000–$92,000, with incentive and bonus opportunities. MassMutual describes a collaborative, high-performing environment that values accountability, teamwork, innovation, employee engagement, integrity, responsibility, and stewardship.

Requirements

• High school diploma.
• At least 4 years of experience providing administrative support to senior leaders, executives, or leadership teams, or equivalent experience supporting complex business operations.
• At least 3 years of experience managing complex calendars, scheduling meetings, and coordinating across multiple stakeholders.

Nice To Haves

• Associate’s or bachelor’s degree.
• At least 5 years of experience in an executive administrative role.
• At least 1 year of experience working in the financial services industry.
• Collaborative approach, with the ability to perform routine administrative support proactively and assist with urgent situations or ad hoc needs.
• High level of attention to detail and organizational skills.
• Experience preparing professional communications, presentations, reports, and meeting materials for leadership audiences.
• Experience coordinating travel arrangements, processing expenses, and supporting executive operations.
• Proficiency with Microsoft Outlook, Word, PowerPoint, Teams, and Excel in a professional environment.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Ability to manage competing priorities, work independently, and adapt in a fast-paced environment.
• Strong prioritization skills and ability to work autonomously in a collaborative environment.
• Ability to make reasonable discretionary decisions.

Responsibilities

• Manage complex executive calendars and proactively resolve scheduling conflicts.
• Coordinate travel, expenses, invoices, and vendor-related activities.
• Plan leadership meetings, team events, offsites, and recognition programs.
• Create presentations, reports, communications, and Excel-based materials.
• Anticipate challenges and provide proactive solutions to support business operations.
• Coordinate onboarding, employee moves, transfers, and new-hire support.
• Partner across teams on special projects and organizational initiatives.
• Build strong relationships with stakeholders across all levels of the organization.
• Help create a positive, inclusive, and engaging employee experience.

Benefits

• Competitive salaries and incentive and bonus opportunities.
• Learning, development, and internal networks that support continuous growth and skill-building.
• Employee-led communities and forums that foster connection, learning, and inclusion.
• Industry-leading pay and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED