Executive Assistant - CAB

First Citizens Bank•Phoenix, AZ

12h•Remote

About The Position

The Executive Assistant - CAB performs advanced, complex administrative duties for an executive and their department. The role represents the executive and serves as a main point of contact for stakeholders, associates, and third parties. It coordinates scheduling and resolves issues to maximize leadership time and effectiveness, and handles reporting, file maintenance, logistics, and other administrative work that supports the executive leadership team. This is a remote role that may be hired in Arizona; candidates within commuting distance of Phoenix are preferred. The role may require attending meetings in the office as needed.

Requirements

Bachelor's degree and 1 year of experience, or high school diploma/GED or equivalent and 5 years of experience in advanced administrative work.
Customer service skills.
Ability to build productive relationships.
Attention to detail.
Organizational skills.
Prioritization skills.

Nice To Haves

Experience in banking.
Proficiency in Microsoft Office and Teams.
Strong written and oral communication skills.
Strong organizational and time-management skills.
Exceptional attention to detail and ability to manage multiple tasks and competing priorities.
Ability to build relationships, foster strong partnerships, work effectively in a collaborative team environment, and consistently deliver high-quality results.

Responsibilities

Provide complex assistance and support, assessing and resolving issues that affect executive performance.
Maintain in-depth knowledge of company operations, policies, and procedures to address challenges before they escalate.
Manage highly confidential and critical projects so the executive can focus on high-priority items.
Prepare and maintain records, including faxing, copying, and filing.
Manage financial and business data, compile information, and use reports to bring key factors to the executive's attention.
Manage the executive's calendar daily and weekly to prioritize high-impact work.
Coordinate planning and preparation for meetings, travel, and other events, including logistics and materials.
Manage incoming and outgoing communications.
Collaborate with management and associates to complete daily administrative duties.
Act as a liaison to stakeholders, associates, and third parties on the executive's behalf.