Executive Assistant

Kintegra Health•Gastonia, NC

13d

About The Position

The Executive Assistant performs a wide range of administrative and office support activities to facilitate the efficient operation of the organization. The position reports directly to the Executive Program Director and provides executive-level administrative support, along with support for the Senior TLC Leadership team. The role also involves coordination of staff coaching and professional development, maintenance and auditing of personnel records, communication with employees and the public, and oversight of meeting and conference-room logistics. Depending on the Senior TLC location, the position oversees an Administrative Support Assistant and, at the Hickory location, a Receptionist.

Requirements

Associate degree.
At least 1–2 years of experience in an office setting.
Experience taking minutes for professional meetings.
Computer skills, knowledge of relevant software, and general experience working with technology.
Knowledge of the operation of standard office equipment.
Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
Excellent written and verbal communication, planning and organizing, prioritizing, problem assessment and solving, attention to detail and accuracy, flexibility, and adaptability.
Ability to provide excellent customer service and work as part of a team.
A solid understanding of the importance of confidentiality.
Medical clearance for communicable diseases and up-to-date immunizations before engaging in direct participant contact.

Nice To Haves

Bachelor’s degree preferred.
Healthcare office experience preferred.

Responsibilities

Provide executive-level administrative support to the Executive Program Director, including support for tactical, Center Manager, PCP, and ad hoc committee meetings as requested.
Audit personnel records regularly to oversee accuracy and compliance with regulatory requirements and the annual re-licensure process.
Provide administrative support for the Senior TLC Leadership team, including organizing agenda materials and taking and typing meeting minutes as directed.
Coordinate Strong Lead Coaching Sessions and on-site professional development training in collaboration with the Training & Communications Coordinator.
Participate with the Training & Communications Coordinator in planning and implementing the annual all-staff training day, helping ensure annual regulatory staff training requirements are met and useful training opportunities are available.
Provide new and existing employees with reference information regarding Personnel Policies.
In collaboration with the Executive Director, assist with oversight of personnel-record submissions to NC DAAS for annual NC ADHC licensure renewal.
Receive the public and answer questions in person and by telephone; respond to inquiries from employees, citizens, and others, referring them to the appropriate person, official, or department when necessary.
Oversee scheduling of conference-room reservations as requested and ensure conference rooms are orderly and equipped for meetings.
Create visually appealing PowerPoint presentations as directed.
Prepare or modify correspondence, reports, drafts, memos, emails, and newsletters as directed, and oversee monthly All Staff Town Halls.
Support Senior TLC’s mission, vision, and values.
Perform other duties as assigned.
Oversee the Administrative Support Assistant at Senior TLC-Gastonia.
Oversee the Administrative Support Assistant at Senior TLC-Charlotte.
Oversee the Administrative Support Assistant and Receptionist at Senior TLC-Hickory.