Executive Assistant

Credit Acceptance Corporation•Bellevue, WA

8d•Hybrid

About The Position

Credit Acceptance is seeking an Executive Assistant to provide administrative and strategic support to the Executive Leadership Team, including senior vice president and vice president leaders, and to serve as a liaison among the C-level executive, senior leadership, Board members, and internal and external partners. The role proactively manages executive priorities, prepares materials for meetings and strategic engagements, anticipates needs and risks, and provides recommendations that support executive decision-making. The Executive Assistant independently manages a complex, high-volume calendar and executive communications, handles sensitive organizational, personnel, and financial information, and owns the planning and logistics for executive meetings, Board sessions, strategic reviews, leadership off-sites, and domestic and international travel. The position also leads or supports cross-functional projects, tracks organizational initiatives and leadership commitments, and improves executive-office processes and workflows. It may provide guidance to other administrative professionals. This position follows a hybrid work model, with two work-from-home days and three in-office days each week at the local office. Candidates must reside in or be willing to relocate to the greater Bellevue, Washington area. The role offers a base salary of $93,487–$109,068 and is eligible for an annual variable cash incentive of 7.5%–15%, based on individual performance. Compensation within the range depends on factors including location, skills, experience, industry background, education, and certifications.

Requirements

Seven or more years of executive-level administrative support experience.
At least three years of experience supporting VP-level or higher leaders.
Bachelor’s degree preferred; equivalent professional experience will be considered.
Candidates must reside in or be willing to relocate to the greater Bellevue, Washington area.
Exceptional judgment, discretion, and decision-making capability.
Ability to maintain a high level of confidentiality.
Strong business acumen and ability to understand organizational priorities and dynamics.
Outstanding written and verbal communication skills.
Demonstrated ability to manage multiple priorities, pivot quickly, and work independently.
High proficiency with productivity tools such as Microsoft 365, Teams, PowerPoint, Excel, and Outlook.
Ability to build strong relationships across all levels of the organization.
Comfort navigating ambiguity and driving clarity.
Required degrees must be from institutions of higher education accredited by the Council for Higher Education Accreditation or an equivalent accrediting body.

Nice To Haves

Experience in fast-paced, high-growth, or matrixed organizations.
Experience supporting SVP/VP leaders and the Executive Leadership Team.

Responsibilities

Partner with and provide administrative support to the Executive Leadership Team, including SVP and VP leaders.
Act as a liaison among the C-level executive, senior leadership, Board members, and internal and external partners.
Proactively manage executive priorities and align time, information, and resources with organizational goals.
Prepare executive briefing materials, decision memos, presentations, and meeting follow-up actions.
Anticipate executive needs and issues, identify risks, and provide recommendations to support decision-making.
Independently manage a complex, high-volume calendar and balance competing priorities with business acumen and diplomacy.
Draft, edit, and refine executive correspondence, communications, and talking points.
Triage internal and external communications, escalating or resolving matters according to urgency, importance, and strategic alignment.
Coordinate executive workflows, operating rhythms, and organizational commitments.
Handle sensitive organizational, personnel, and financial information with discretion.
Investigate issues, gather data, and provide executive-level recommendations or resolutions.
Represent the executive in addressing inquiries, disputes, and confidential matters.
Plan and execute executive meetings, Board sessions, strategic reviews, and leadership off-sites.
Own agenda development, briefing documents, presentations, and action-item tracking.
Coordinate complex domestic and international travel.
Lead or support cross-functional projects on behalf of the C-level executive, serving as project manager or liaison as needed.
Track organizational initiatives against milestones, KPIs, and executive priorities.
Monitor leadership-partner deliverables and ensure follow-through on commitments.
Improve executive-office processes, workflows, and tools; resolve inefficiencies and implement best practices for documentation, communication, and coordination.
Provide mentorship or guidance to administrative professionals, as appropriate.
Independently prioritize executive workflow and allocate time and resources according to business priorities.
Make decisions about scheduling, communication routing, information flow, and issue escalation.
Act as a delegate on selected tasks requiring judgment, including inquiries, confidentiality-sensitive issues, and operational decisions within defined limits.
Provide recommendations and analysis that influence executive decisions, organizational planning, or strategic focus.
Remain compliant with company policies, processes, and legal guidelines; perform other duties as assigned.
Meet attendance requirements as determined by the department.