Executive Assistant

Illuminus•Waukesha, WI
•$60,000 - $75,000•Onsite

About The Position

The Executive Assistant to the Chief Executive Officer (CEO) provides high-level administrative, organizational, and operational support to the CEO and serves as a key liaison between the CEO, Board of Directors, executive leadership team, employees, residents, families, community partners, and other stakeholders. The role requires professionalism, discretion, confidentiality, organization, initiative, and independent judgment. The Executive Assistant anticipates the CEO’s needs, manages competing priorities, coordinates executive-level activities, and ensures information, meetings, communications, and follow-up are handled efficiently and professionally. The position also provides administrative and governance support to the Board of Directors and assists with executive leadership activities and organizational initiatives. This is a 100% onsite position, with occasional evenings and weekends as needed and occasional travel to other office locations. On-call services may be assigned. Compensation is $60,000–$75,000, based on relevant experience and qualifications.

Requirements

  • High school diploma or equivalent required.
  • Exceptional interpersonal and communication skills, including the ability to interact professionally with individuals at all levels of the organization.
  • Ability to maintain strict confidentiality and exercise discretion with sensitive information.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to prioritize multiple responsibilities, manage deadlines, and work effectively in a fast-paced environment.
  • Ability to work independently, anticipate needs, take initiative, and exercise sound judgment.
  • Ability to establish and maintain effective working relationships with the CEO, executive leadership team, Board members, employees, residents, families, and external stakeholders.
  • Ability to adapt to changing priorities and organizational needs.
  • Professional demeanor and ability to represent the organization positively in internal and external interactions.
  • Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and related business technology.

Nice To Haves

  • Associate’s or bachelor’s degree in business administration, communications, healthcare administration, or a related field.
  • Three or more years of progressively responsible administrative, executive assistant, or similar experience.
  • Prior experience supporting an executive, senior leader, governing board, or leadership team.
  • Experience working in healthcare, senior living, nonprofit, or other mission-driven organizations.

Responsibilities

  • Provide comprehensive administrative support to the CEO, including managing priorities, correspondence, communications, appointments, meetings, and follow-up activities.
  • Anticipate the CEO’s needs and identify matters requiring attention, follow-up, or action.
  • Track meeting follow-up items and commitments and assist the CEO in ensuring assignments and deadlines are addressed.
  • Serve as a primary administrative resource for the Board of Directors and support communication between the Board, CEO, and organization.
  • Coordinate preparation, organization, distribution, and maintenance of Board agendas, meeting packets, minutes, reports, handbooks, and other governance documents.
  • Attend Board and designated governance meetings, prepare accurate minutes, and distribute minutes and follow-up materials as appropriate.
  • Maintain Board records and governance documents securely, confidentially, and in an organized manner.
  • Coordinate meetings, events, and special projects involving the CEO, executive leadership team, Board members, and external stakeholders.
  • Assist with organizational projects and initiatives as directed by the CEO, providing coordination and follow-up to support timely completion.
  • Maintain accessible electronic and physical records and help ensure organizational documents are stored, protected, and retrievable.
  • Communicate professionally with individuals at all levels and promote positive working relationships.
  • Represent the organization consistently with its mission, vision, values, and commitment to quality.
  • Handle sensitive and confidential information with professionalism and discretion.
  • Use technology and software applications to manage calendars, communications, documents, meetings, presentations, and other administrative functions.
  • Assist with planning and coordinating organizational meetings, events, receptions, and other activities as assigned.
  • Maintain a positive image of the organization in the community in alignment with its mission, vision, and values.
  • Provide on-call services as assigned.
  • Perform other duties and special projects as assigned by the CEO.
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