Executive Assistant

Bank of America•Charlotte, NC

17d•Onsite

About The Position

The Consumer Client Experience and Business Transformation organization operates the following programs: Client Experience, Client Feedback, Complaints, Regulatory Complaints, Executive Escalations, Consumer AI and Consumer Transformation. As an Executive Assistant, the individual will be responsible for managing the administrative functions for two Executives and all coordination of routines across their teams. This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Additional responsibilities include: Supporting management with administrative tasks, Coordinating travel arrangements, Processing expenses, Gathering and reporting information relevant to/for the executives, Complete access reviews/ARM requests as needed, Support onboarding/off boarding of staff as needed. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner. The individual may also provide ad hoc limited support for 1-2 additional members of the CCE&BT leadership team.

Requirements

3+ years of experience providing administrative support within BAC at the senior Management level.
Able to work with confidential information.
Able to proactively look for potential conflicts or issues and resolve with little or no involvement from Executive.
Strong time management skills.
Excellent organizational skills.
Strong communication skills, both verbal and written.
Proficiency with Microsoft CoPilot, Excel, Microsoft Word, PowerPoint, etc.
Knowledge of Bank Systems such as Concur, Web Ex, Workday, etc.

Nice To Haves

Experience in Client Experience, Transformation or Complaints.
Experience in Retail Banking.

Responsibilities

Managing the administrative functions for two Executives and all coordination of routines across their teams.
Providing diverse and confidential administrative support, including extensive calendar management.
Supporting management with administrative tasks.
Coordinating travel arrangements.
Processing expenses.
Gathering and reporting information relevant to/for the executives.
Completing access reviews/ARM requests as needed.
Supporting onboarding/off boarding of staff as needed.
Assisting with organizing in-person meetings and off-sites.
Managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Providing ad hoc limited support for 1-2 additional members of the CCE&BT leadership team.