Executive Assistant

Bank of America•Jacksonville, FL

1d•Onsite

About The Position

At Bank of America, the Executive Assistant provides diverse and confidential administrative support, including extensive calendar management. The role supports management with administrative tasks, coordinates travel arrangements, processes expenses, gathers and reports information relevant to the executive, and responds to incoming mail. The position may also assist with organizing in-person meetings and off-sites while managing differing and competing objectives, projects, or activities in a responsive and personable manner. The role is within Global Credit Operations (GCO), which is responsible for the fulfillment, servicing, and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients, as well as leasing and trade products. Bank of America describes its workplace as committed to an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

Requirements

At least 3 years of administrative, executive support, or closely related professional experience.
Demonstrated experience managing complex calendars, meetings, travel arrangements, correspondence, and competing priorities.
High school diploma, GED, secondary school qualification, or equivalent.
Skills in administrative services, attention to detail, customer and client focus, planning, prioritization, adaptability, collaboration, event planning, problem solving, research, facilities management, office administration, oral communications, recording and organizing information, and written communications.

Nice To Haves

At least 5 years of experience for roles supporting senior-level executives or multiple leaders.

Responsibilities

Communicate with executives and line management to gather and convey relevant information.
Answer the manager's phone line, document accurate messages, and handle calls with appropriate judgment.
Proactively manage the calendars of multiple stakeholders and professionally resolve conflicts.
Plan travel and manage expenses, coordinating executive schedules to maximize time and create efficiencies.
Prepare meeting minutes and related meeting documents.
Liaise with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
Engage in high-level client contact and support conversations involving sensitive information with diplomacy and judgment.
Support management with administrative tasks, gather and report information relevant to the executive, and respond to incoming mail.
Assist with organizing in-person meetings and off-sites.