Executive Assistant

FirstHealth of the Carolinas, Inc.•Pinehurst, NC

About The Position

This role involves providing comprehensive administrative and secretarial support to senior management, including coordinating meetings, managing schedules, handling correspondence, and serving as a receptionist. The position requires a proactive approach to problem-solving, efficient organization of tasks, and the ability to manage various administrative duties to ensure the smooth operation of the Corporate Office and support of corporate activities. The role also emphasizes providing services with consideration for the diverse needs of those served and maintaining a professional and welcoming environment.

Requirements

  • Associate degree in healthcare or business
  • Minimum of five years’ office support experience required

Nice To Haves

  • Bachelor’s degree preferred
  • Experience within the healthcare environment preferred

Responsibilities

  • Uses an appropriate problem-solving approach to plan performance of services.
  • Manages meetings, agendas, minutes and needed technology for success.
  • Organizes and completes activities for assigned projects/reports in a timely manner.
  • Coordinates travel arrangements for office staff and others as necessary, to ensure needs are effectively met.
  • Sorts, prioritizes, and distributes incoming mail of both routine and confidential nature.
  • Uses own initiative to compose and type routine correspondence.
  • Provides backup support for Administrative and Executive Assistant.
  • Establishes rapport and cross-coverage with other Senior Management support staff to ensure continuous and appropriate office support needs are met.
  • Completes/reconciles expense reports as needed.
  • Other duties as needed in support of effective management of the Corporate Office and Corporate activities.
  • Provides services with consideration of the physical, psycho-social, cultural/spiritual, and age-specific needs of those served.
  • Acts as receptionist for the Corporate Office by greeting (both in person and on telephone) visitors, patients, volunteers, and employees in a pleasant and professional manner.
  • Makes customers feel at ease by performing office hostess duties.
  • Coordinates the FHPG Board meeting and activities; serves as recording secretary for the Board.
  • Coordinates QualityFirst meetings and other meetings as requested including distribution of meeting notices, agenda preparation, recording minutes, and other necessary administrative support activities.
  • Uses equipment/supplies correctly.
  • Coordinates resources and supplies to ensure daily workload is completed in a productive, efficient manner.
  • Prepares correspondence in proper format that minimizes rework prior to final distribution.
  • Uses appropriate safety and infection control measures.
  • Teaches/directs/advises/informs others in an appropriate manner.
  • Coordinates supervisors’ schedule and communicates orally and in writing any changes in a timely manner.
  • Communicates information to leadership, staff, physicians, and community members accurately and in a timely manner.
  • Maintains calendar of appointments and activities for CMO, CQO, President FHPG, CSIO.
  • Supports medical affairs leaders as needed.
  • Reports/records information correctly.
  • Maintains organized filing system that allows immediate access and retrieval.
  • Acts as payroll preparer for medical affairs and others as assigned.
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