Executive Assistant

ServiceNow•New York, NY
•$104,400 - $155,300

About The Position

The Executive Assistant supports VP-level leadership by managing complex and changing calendars, coordinating meetings and travel, preparing correspondence and reports, and helping leaders prioritize their time and activities. The role also handles leadership expenses and credit card reconciliation, helps resolve organizational issues, and supports internal departments with new-hire setup and onboarding processes.

Requirements

  • Experience supporting VP-level leaders for 10 or more years.
  • Experience leveraging or critically evaluating how to integrate AI into work processes, decision-making, or problem-solving.
  • Strong organizational and communication skills, with the ability to manage multiple high-priority projects involving different management and professional levels.
  • Desire to grow and take on independent projects.
  • Professional demeanor and strong interpersonal skills.
  • Positive, personable, can-do attitude.
  • Proficiency with Zoom, Microsoft Office (Word, Excel, PowerPoint, and Outlook), Box, Concur, and Google Docs.
  • Experience handling confidential materials.

Responsibilities

  • Schedule appointments, plan meetings, and maintain complex, changing calendars while resolving scheduling roadblocks.
  • Draft and prepare routine and advanced correspondence, including emails, presentations, and reports.
  • Review outgoing correspondence for accuracy, consistent formatting, required signatures, and compliance with executive procedures.
  • Optimize leadership and organizational use of time and make decisions about short-term priorities and work activities.
  • Arrange travel in accordance with company procedures and help obtain necessary travel documents, including visas and passports.
  • Maintain leadership expenses and credit card reconciliation.
  • Identify organizational issues and initiate or facilitate solutions.
  • Assist internal departments with setting up new hires.
  • Help new hires with expense reporting, travel systems, and other internal processes and tools.
  • Compile, prepare, and process leadership expenses and credit card reconciliations as needed.

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) plan with company match
  • Employee stock purchase plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity, when applicable
  • Variable/incentive compensation
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