Executive Assistant

Fifth Third Bank • Nashville, TN

4d

About The Position

The Executive Assistant provides a wide range of administrative support to an area executive, relieving the executive of confidential, diverse, and complex administrative duties. The role may serve as a management delegate for email inboxes and systems, requiring initiative and judgment when specific directions are not available. It may also serve as a liaison within and outside the company on administrative matters related to purchasing, personnel, facilities, and operations.

The position is accountable for managing risk by exchanging ideas and opinions, elevating concerns, and following policies and procedures. It is also responsible for supporting positive experiences for customers and colleagues while identifying, assessing, managing, monitoring, and reporting risks within the Bank's risk appetite. The role has no supervisory responsibilities.

Requirements

• High school education or equivalent reading and writing ability to type, edit, and proof general business correspondence and prepare reports.
• Five or more years of secretarial or administrative experience.
• Ability to record and type dictation accurately and efficiently.
• Experience with Microsoft Office products, such as Word and Excel.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to multitask and handle multiple tasks and projects simultaneously.
• Strong interpersonal skills to build relationships across the organization.
• Problem-solving skills to handle moderately complex issues.

Nice To Haves

• At least three years of experience with the company is preferred.
• A one-year business college program is noted as the usual background for dictation skills involving a normal range of business vocabulary or limited recurring special terminology.

Responsibilities

• Provide administrative support to the area executive, using judgment and initiative as needed.
• Administer programs, projects, campaigns, and processes for the operating unit served.
• Coordinate the manager’s schedule, make appointments, and arrange and coordinate travel.
• Answer, screen, and direct incoming calls, determining which calls can be handled by subordinates.
• Assist with administrative reports, gather difficult or sensitive information, complete moderately complex reporting and analysis, and distribute reports to appropriate people.
• Greet internal and external customers and answer questions of a complex nature.
• Sort and distribute incoming mail, prepare outgoing mail and correspondence, and respond to materials that do not require the executive’s attention.
• Coordinate and arrange meetings, prepare agendas, and reserve and prepare facilities.
• Liaise with key executives, external management personnel, and other important contacts to transmit information and obtain data.
• Create written correspondence and reports from rough drafts, correcting grammar, punctuation, and spelling as needed.
• Organize and maintain confidential files and correspondence records.
• Serve as a liaison to people outside the department regarding administrative requests.
• Perform other administrative duties as assigned.
• Follow Bank policies and procedures, elevate concerns, and identify, assess, manage, monitor, and report risks.

Benefits

• Comprehensive benefits supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with any payment based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED