Executive Assistant

ServiceNow•New York, NY

17h•$104,400 - $155,300

About The Position

The Executive Assistant supports VP-level leadership by managing complex, frequently changing calendars and appointments, planning meetings, drafting and reviewing correspondence, and helping leaders make effective use of their time. The role also coordinates travel and travel documentation, reconciles leadership expenses and credit cards, identifies organizational issues and facilitates solutions, and supports departments and new hires with onboarding processes and internal tools. The position calls for strong organization, communication, discretion, a professional and personable demeanor, and the ability to manage multiple high-priority projects.

Requirements

Experience supporting VP-level executives for 10 or more years.
Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
Strong organizational skills and exceptional communication skills.
Ability to manage multiple high-priority projects across different management and professional levels.
Desire to grow and take on independent projects.
Professional demeanor and strong interpersonal skills.
Positive, personable, can-do attitude.
Proficiency with Zoom, Microsoft Office (Word, Excel, PowerPoint, and Outlook), Box, Concur, and Google Docs.
Experience handling confidential materials.

Responsibilities

Schedule appointments, plan meetings, and maintain complex and changing calendars while resolving scheduling roadblocks.
Draft and prepare routine and advanced correspondence, including emails, presentations, and reports.
Review outgoing correspondence for accuracy, consistent formatting, signatures, and compliance with executive procedures.
Help leadership and organizations optimize their use of time and make decisions about short-term priorities and work activities.
Arrange travel in accordance with company procedures and assist with obtaining necessary travel documents, including visas and passports.
Compile, prepare, and process leadership expenses and credit card reconciliations.
Identify organizational issues and initiate or facilitate solutions.
Assist internal departments with setting up new hires.
Help new hires learn expense reporting, travel systems, and other internal processes and tools.