Executive Assistant to the Commissioner

City of New YorkNew York City, NY
Onsite

About The Position

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services such as Uber and Lyft, black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles. The New York City Taxi & Limousine Commission (TLC) oversees a transportation ecosystem that moves nearly 1 million riders every single day the equivalent of the entire Boston transit system. TLC is the agency responsible for regulating New York City's taxicab and for-hire vehicle industry. With approximately 180,000 licensed drivers, 1,000 businesses, 115,000 vehicles including and the iconic yellow taxi at the heart of our city’s identity, TLC is entering a new era of dignity, accountability, and collaboration across the for hire vehicle sector. TLC continues to be on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service--often serve as a model for other cities. In this New Era for TLC, the agency is guided by three core priorities: - Driver and Passenger Dignity ensuring every interaction reflects respect and fairness - Corporate Accountability holding regulated entities to consistent, transparent standards - A Transportation System that Works Together equitable, modern, and accessible

Requirements

  • A baccalaureate degree from an accredited college and four (4) years of paid full-time administrative experience in an industrial, commercial, governmental, educational or related organization, including one (1) year in a consultative, managerial or executive capacity.
  • A satisfactory equivalent.
  • Must have one year of specialized experience.

Responsibilities

  • Manage the day-to-day operations of the executive office, including complex calendar management, correspondence, and coordination of internal and external communications.
  • Support the agency leadership in operational and process management.
  • Assist in the coordination of major initiatives.
  • Play an active role in planning and organizing Commission Meetings and Public Hearings.
  • Prepare reports, presentations, and official correspondence.
  • Respond to inquiries from licensees, elected officials, and the general public.
  • Ensure timely, accurate agency responses.
  • Maintain project plans and workflow trackers.
  • Ensure meetings are well-structured with clear agendas and designated leads.
  • Support staff development initiatives to enhance administrative effectiveness across the agency.
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