Executive Assistant, Solution Delivery
About The Position
The Executive Assistant, Solution Delivery is a positive, professional, and detail-oriented individual who provides operational support to both Solution Delivery (SD) Leadership and the SD Global Leader (GLT). This role helps coordinate day-to-day operations, key initiatives, information, and follow-through across the organization. Rather than serving as a traditional administrative assistant, this position focuses on operational coordination, initiative management, process implementation support, and maintaining alignment across SD Leadership and the SD GLT. The role works closely with leaders to organize information, track priorities and action items, coordinate activities, and help ensure key initiatives remain on track.
Requirements
- Positive, professional, and detail-oriented individual
- Proficiency in Excel, Word, PowerPoint, SharePoint, and related tools
Responsibilities
- Partner with Solution Delivery leadership to coordinate day-to-day operational activities, priorities, and follow-up items across the organization.
- Support leadership-led process standardization efforts by coordinating activities, documenting agreed-upon processes, and assisting with implementation and adoption as needed; this role facilitates the work rather than owning or defining the standards.
- Coordinate initiatives and projects in partnership with Solution Delivery leadership and the Global Leadership Team (GLT), including tracking milestones, action items, owners, dependencies, and deadlines.
- Work closely with leadership reporting to the SVP of Solution Delivery to gather, organize, validate, and maintain data and information needed for operational reviews, decision-making, reporting, and presentations.
- Prepare and maintain operational reports, trackers, presentations, and other materials using Excel, Word, PowerPoint, SharePoint, and related tools.
- Keep leadership and key stakeholders on track by monitoring commitments, following up on outstanding actions, and escalating risks, delays, or dependencies when appropriate.
- Coordinate leadership and operational meetings, prepare agendas and materials, capture meeting minutes and decisions, and distribute and track follow-up actions.
- Work closely with Solution Delivery operations leadership, including VP of Operations, to provide additional coordination and operational support for key priorities, reporting, and initiatives.
- Assist with process and procedure maintenance, documentation, and continuous improvement activities under the direction of Solution Delivery leadership.
- Support onboarding and coordination activities for new Solution Delivery personnel and other department-wide operational needs.
- Provide limited clerical and administrative support when necessary, while maintaining primary focus on operational coordination, initiative execution, and day-to-day business support.
- Coordinate department events, communications, and other cross-functional activities as needed.
Benefits
- Comprehensive healthcare plan
- 401(k)
- Paid time off
- Paid volunteerism days
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
