Executive Assistant / Office Operations Manager

NetPlus Alliance•City of Lockport, NY

2d•Hybrid

About The Position

We are seeking a highly organized, proactive, and detail-oriented professional to serve in a hybrid role supporting executive leadership while also managing day-to-day office operations and operational coordination. This position is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in keeping people, processes, and priorities moving forward seamlessly. This role helps leadership stay organized, aligned, and moving forward.

Requirements

3–7+ years of experience in an executive assistant, office management, administrative, or operations support role (hybrid experience strongly preferred)
Strong organizational and time-management skills with exceptional attention to detail
Experience supporting executive travel and calendar management
High level of professionalism, discretion, and sound judgment
Advanced proficiency in Microsoft Office Suite; ability to quickly learn internal systems and platforms.
Excellent written and verbal communication skills
Ability to manage multiple priorities, anticipate needs, and work independently
Comfortable working in a hybrid environment with both in-office and remote responsibilities

Responsibilities

Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, travel arrangements, and correspondence
Prepare meeting agendas, presentations, reports, and follow-up action items
Serve as a trusted gatekeeper, handling sensitive and confidential information with discretion
Assist with special projects, strategic initiatives, and executive communications as needed
Monitor follow-up items, deadlines, and leadership priorities to ensure timely execution.
Oversee daily office operations to ensure a professional, organized, and welcoming environment
Coordinate executive visitors, internal meetings, and hospitality needs
Coordinate office logistics including supplies, vendors, facilities, and equipment
Serve as the primary point of contact for office-related needs and internal administrative questions
Support onboarding logistics for new employees, including workspace setup and coordination with HR and IT
Help plan internal meetings, events, and company gatherings
Assist with internal process coordination and follow-up across departments.
Support project tracking, timelines, and execution of operational initiatives.
Maintain internal documentation, procedures, and organizational systems.
Coordinate vendor relationships, service requests, and operational contracts as needed.
Help improve workflows and identify efficiencies that enhance day-to-day operations.
Provide administrative support related to company systems, reporting, and organizational priorities.