Executive Assistant & Office Manager

Upland Software • West Lake Hills, TX

2d • Remote

About The Position

Upland Software is seeking a highly organized, proactive, and professional Executive Assistant & Office Manager to support our CEO and Austin, TX office. This role is a unique blend of high-level executive support and hands-on office management — ideal for someone who thrives in a fast-paced environment, exercises strong judgment, and takes pride in keeping both a busy executive and a dynamic office running seamlessly. If you are resourceful, tactful, and energized by the opportunity to support senior leadership while being the go-to person for the office, we want to hear from you!

Requirements

• Demonstrated experience supporting a C-suite or senior executive in a fast-paced environment.
• Excellent verbal and written communication skills with a strong customer service orientation.
• Comfortable working independently with minimal day-to-day direction.
• Willingness to roll up your sleeves and take on hands-on tasks, both big and small.
• Ability to work collaboratively and build relationships across all levels of the organization.
• Exceptional organizational and planning skills with strong attention to detail.
• Highly adaptable and comfortable working independently with minimal supervision.
• Positive, can-do attitude with a genuine eagerness to contribute wherever needed.
• Demonstrated professionalism, discretion, and integrity when handling sensitive or confidential information.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice To Haves

• Prior experience in a technology company or start-up office environment is a plus.
• Experience with calendar management and scheduling on behalf of senior leaders or executives.
• Background in facilities coordination, including working with building management and vendors.
• Experience with onboarding logistics for new hires (desk setup, access badges, welcome kits, etc.).
• Familiarity with office safety procedures, emergency protocols, and OSHA compliance basics.
• Experience supporting or coordinating with executive-level staff.
• Background in event planning or employee experience programming.
• Strong problem-solving skills and comfort navigating ambiguity in a growing company environment.

Responsibilities

• Serve as a trusted Executive Assistant to the CEO
• Serve as the welcoming face of the office, greeting visitors and team members with professionalism and warmth.
• Manage day-to-day Austin office operations, including maintaining a tidy and organized workspace, restocking supplies and the kitchen, processing mail, coordinating meeting room reservations, and overseeing vendor relationships.
• Handle inbound and outbound correspondence across mail, phone, and email with timely and professional responses.
• Track office budget, process expense reports, and assist with basic financial administration.
• Assist in planning and coordinating team events and culture initiatives that reflect our “work hard, play hard” values.
• Support ad hoc administrative and operational tasks as needed across departments.
• Serve as a trusted partner to the CEO, with direct responsibility for Calendar Management, Meeting Preparation, Travel Logistics, Project & Research Support, Event Coordination, Stakeholder Liaison, Confidentiality & Discretion, and miscellaneous executive support tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed