Executive Assistant & Office Administrator
About The Position
Twinings North America is seeking an Executive Assistant & Office Administrator who will be responsible for delivering seamless executive support to the President & CEO and ensuring the efficient operation of our corporate headquarters. As the face of the office, this role helps create a professional, organized, and engaging workplace experience for employees, visitors, and business partners. Working across executive administration, office operations, event coordination, and marketing support, this individual serves as a key resource to the organization by anticipating needs, managing priorities, coordinating logistics, and fostering a positive and productive work environment. This role requires exceptional organizational skills, strong communication abilities, sound judgment, and a proactive approach to supporting both leadership and the broader business.
Requirements
- 2-5 years of experience in an Executive Assistant, Office Administrator, or similar administrative support role.
- Strong proficiency in Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
- Exceptional organizational and time management skills, with the ability to manage multiple projects, deadlines, and competing priorities simultaneously.
- Strong attention to detail and a demonstrated ability to work with accuracy and a sense of urgency.
- Excellent written and verbal communication skills, with the ability to build effective relationships across all levels of the organization.
- High emotional intelligence, professionalism, discretion, and sound judgment when handling sensitive and confidential information.
- Ability to anticipate needs, solve problems proactively, and adapt to changing business priorities.
- Experience creating, formatting, and supporting executive presentations and business communications.
- Ability to lift and move office materials, supplies, and packages weighing up to 20 pounds, as needed.
Nice To Haves
- Familiarity with AI-powered productivity tools, such as Microsoft Copilot, is preferred.
Responsibilities
- Support President/CEO and Leadership Team with administrative needs by function
- Maintain President/CEO calendar; schedule meetings, conference calls, field e-mails and phone calls requesting meetings, handle meeting conflicts and prioritization issues
- Arrange all aspects of travel for President/CEO; prepare itineraries, arrange flights, hotels, rental car, business meals
- Coordinate expense reimbursement for President/CEO on a timely basis
- Coordinator internal/external visitor meetings as needed
- Distribute office mail
- Support the organization to maintain a tidy work environment
- Greet visitors and escort them to designated meeting area, ensuring a professional and friendly experience
- Maintain office supplies and replenish when inventory is low, including Twinings Merchandise (shirts, etc.)
- Restock tea and other kitchen supplies
- Maintain order in conference rooms and focus rooms
- Manage catering for relevant company & office events (e.g. Wednesday all company lunch)
- Support the planning and execution of internal events (e.g. Town halls, department team days, end-of-year celebrations).
- Coordinate the preparation, shipment, and tracking of packages (e.g product samples, proofs, PR/social packages) to internal and external stakeholders
- Maintain the main conference room planogram, ensuring product displays remain accurate, organized, and up to date
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
