Executive Assistant Leadership - Ethics & Compliance - Akron FirstEnergy Headquarters

FirstEnergy•Akron, OH

2d•Onsite

About The Position

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The role involves demonstrating a solid commitment to safety, providing sophisticated calendar and travel management, and completing a broad variety of administrative tasks to facilitate the president’s ability to effectively lead the organization. This includes collecting and preparing information for meetings, composing correspondence, designing complex documents, managing contact lists, making travel arrangements, completing expense reports, and handling special projects. The Executive Assistant will serve as the primary point of contact with other FirstEnergy executives, stakeholders, and visitors, handling highly confidential and critical matters. They will research and prioritize information, exercise judgment to reflect the senior leader’s style and organization policy, and communicate directly on behalf of the senior leader, responding to communications outside of normal business hours as needed. The role requires keeping the senior leader informed of commitments, managing their time effectively, and maintaining discretion and confidentiality. A well-organized filing system, excellent communication skills, anticipation of needs, teamwork with other assistants and employees, and support for other executives are also key aspects of this position.

Requirements

High school diploma or GED required
Minimum 7-10 years’ comparable work experience required, including experience providing support to C-level executives
Must pass company Support and Administrative Selection System (SASS) test
Expert proficiency with Microsoft Office and Outlook Email and Calendaring; ability to design and edit graphic presentations and materials
Excellent verbal and written communication and time management skills; proven ability to meet deadlines. Make appropriate, informed decisions regarding priorities and available time
Exceptional organizational skills and impeccable attention to detail
Must demonstrate a commitment to performance excellence
Ability to maintain a high level of integrity and discretion in handling confidential information
Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
Model active learning through continuing to develop breadth of knowledge, skills, and perspective
Must demonstrate business acumen – have the ability to decipher priorities and make sound judgment calls
High degree of professionalism and confidence in dealing with diverse groups of people, including Board members, senior executives, staff, employees, community leaders, customers and other external parties
Demonstrate a team oriented and collaborative approach to work
Ability to think creatively and with a sense of urgency to situations and events that require quick response or turnaround
Ability to function well in a high-paced environment and switch gears at a moment’s notice
Must have the ability to deliver quality, accurate work within established deadlines
Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of employees, customers and external partners
Exceptional teamwork skills
Strong verbal and written communication skills
Ability to independently prioritize workloads, meet deadlines and work in pressure situations
Ability to work in a fast-paced environment, yet maintain a continued focus on the details required to perform the essential functions of the job
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Proven ability to handle a high degree of confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Excellent customer service skills
Ability to effectively build relationships and maintain positive interactions with all levels of employees
Ability to maintain a high degree of confidentiality
Ability to work independently on special assignments as directed by management
Ability to make recommendations for process improvements, as necessary

Responsibilities

Demonstrating a solid commitment to all aspects of safety including maintaining a safe workplace for coworkers
Providing sophisticated calendar and travel management. Prioritizing inquiries and requests, while troubleshooting conflicts; making judgments and recommendations to ensure effective day-to-day scheduling
Completing a broad variety of administrative tasks that facilitate the president’s ability to effectively lead the organization, including collecting and preparing information for meetings, composing and preparing correspondence, designing and producing complex documents, reports, and presentations, managing contact lists, making travel arrangements, completing expense and mileage reports, and completing special projects as assigned
Serving as the primary point of contact with other FirstEnergy executives, for internal and external stakeholders, and for external visitors, including matters of a highly confidential or critical nature. Researching and prioritizing before determining the appropriate course of action, referral, or response. Exercising judgment to reflect the senior leader’s style and organization policy. Communicating directly, on behalf of the senior leader, and responding to emails, texts, phone calls outside of normal business hours, as needed
Keeping the senior leader well informed of upcoming commitments and responsibilities, following up appropriately
Effectively managing the senior leader’s time by reading, researching, collecting and analyzing information as needed, in advance
Maintaining discretion and confidentiality. Managing information and materials of a sensitive or confidential nature
Maintaining a well-organized filing system for key materials and reports (electronic and hard copy)
Using excellent communication skills with good judgment
Anticipating needs and delivering results consistently
Displaying excellent teamwork while working with other assistants and employees
Supporting other executives from time to time
Assisting with other duties and responsibilities as assigned