Executive Assistant II - Legal

KeyBank • Cleveland, OH

1d • $27 - $42 • Hybrid

About The Position

The Executive Assistant II provides high-level administrative and operational support to Key Legal leadership and team members, helping manage competing priorities, coordinate critical workflows, and maintain efficient day-to-day department operations with professionalism, discretion, and sound judgment.

Requirements

• High School Diploma or GED required
• Minimum of 3 years of experience supporting senior leaders in a professional or corporate environment
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to maintain confidentiality of sensitive information.

Nice To Haves

• Familiarity with legal matter management or e-billing systems
• Experience working in a law firm, corporate legal department, or similar environment
• Detail-oriented with strong accuracy and organization
• Ability to anticipate needs and work independently
• Problem-solving mindset with ability to offer solutions
• Strong written and verbal communication skills
• Ability to collaborate across a large organization and with external stakeholders
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Provide high-level administrative and operational support to KeyBank’s Legal Department, including proactive coordination of day-to-day priorities and follow-through on time-sensitive matters.
• Support attorneys, paralegals, and legal department leadership by managing schedules, preparing materials, and helping ensure work progresses efficiently across multiple matters and projects.
• Serve as a key point of coordination for internal and external communications, responding to inquiries with professionalism, discretion, and sound judgment.
• Coordinate calendars, schedule meetings, manage logistics, and anticipate conflicts to support efficient use of attorney and leadership time.
• Maintain organized records, files, and internal systems, including matter tracking and related administrative processes where applicable.
• Prepare, format, revise, and proofread correspondence, presentations, reports, and other legal or operational documents with a high degree of accuracy and attention to detail.
• Coordinate with vendors, outside counsel, and internal stakeholders on administrative and operational matters, help facilitate timely follow-up and effective communication.
• Maintain accurate data and support department reporting, tracking, and recordkeeping activities in applicable systems.
• Handle sensitive information with a high level of confidentiality and exercise discretion in carrying out responsibilities.
• Provide flexible support for additional administrative, operational, and matter-related responsibilities as department needs evolve.
• Assist with planning departmental activities.
• Provide assistance with Key Legal systems, including document management and matter management systems.

Benefits

• Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
• health_insurance
• dental_insurance
• vision_insurance
• 401k
• flexible_scheduling
• paid_holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED