Executive Assistant - General Operations
About The Position
The General Operations Executive Assistant (EA) provides high-level administrative, operational, and analytical support to the SVP of Customer Success. This role is responsible for managing complex calendars, coordinating domestic and international travel, preparing executive-level reports, and supporting operational KPIs and business rhythms. The ideal candidate is proactive, highly organized, discreet, and capable of operating with a high degree of autonomy in a fast-paced environment. This role is a trusted partner to executive leadership, helping ensure priorities are executed efficiently and information flows accurately across the organization. This is an Omaha, Nebraska-based position
Requirements
- 5+ years of experience as an Executive Assistant, Operations Assistant, or similar role supporting senior leadership.
- Proven experience managing complex calendars and coordinating executive travel.
- Strong organizational skills with exceptional attention to detail.
- High degree of professionalism and credibility.
- Proactive, solutions-oriented mindset.
- Ability to anticipate needs and act independently.
- Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint) and/or Google Workspace.
- Experience tracking KPIs, Dashboards, or operational metrics.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Effective written and verbal communication skills with employees and leadership.
- Strong organizational skills and attention to detail.
- Ability to exercise sound judgement, prioritize tasks, and demonstrate initiative.
- Ability to read, write, and speak English competently.
- Ability to maintain regular, reliable, and predictable attendance.
Nice To Haves
- Experience supporting operations, manufacturing, supply chain, or corporate leadership teams.
- Familiarity with ERP systems, BI tools, or reporting platforms.
- Project Management or continuous improvement experience.
Responsibilities
- Manage and optimize executive calendars, including scheduling internal and external meetings, prioritizing conflicting demands, and anticipating scheduling needs.
- Coordinate all aspects of executive travel (air, lodging, ground transportation, itineraries, and expense reconciliation).
- Prepare agendas, materials, presentations, and follow-up action items for executive meetings.
- Act as a liaison between the executive and internal teams, vendors, and external partners.
- Maintain, update, and distribute key performance indicators (KPIs), dashboards, and scorecards related to operations and business performance.
- Compile data from multiple sources to support executive decision-making and operational reviews.
- Track action items, milestones, and deliverables across operational initiatives and leadership priorities.
- Support preparation for monthly, quarterly, and annual business reviews.
- Draft and edit executive communications, including emails, presentations, and internal updates.
- Coordinate cross-functional meetings and follow-ups to ensure alignment and execution.
- Support special projects, process improvements, and operational initiatives as assigned.
- Assist with planning leadership off-sites, site visits, and company events.
- Support ongoing operational cadence meetings and leadership routines.
- Identify opportunities to streamline administrative and operational processes.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
