Executive Assistant - Corporate Communications

First National Bank Alaska•Anchorage, AK

19h•Onsite

About The Position

First National Bank Alaska, recognized as the Best Place to Work in Alaska for 11 consecutive years, is seeking a self-motivated and resourceful Executive Assistant to join our Corporate Communication & Customer Experience Department. This role provides high-level clerical and administrative support to division heads, including customer service, project management, and internal/external communications. The ideal candidate will possess strong organizational and communication skills, proficiency in Microsoft Office Suite, a quality-oriented mindset, a sense of urgency, and excellent project management and problem-solving abilities.

Requirements

Bachelor's degree in a business-related field and three years advanced-level administrative or related banking experience; or five years advanced-level business, administrative, or related banking experience; or equivalent combination of education/training and experience.
Lead or supervisory experience.
Ability to keyboard 45 wpm.
Word processing, scheduling, spreadsheet, presentation software, and database experience required.
Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, legal documents, technical procedures, and governmental regulations.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, internal/external auditors or members of the business community.
Ability to write correspondence that conforms to the prescribed style and format.
Ability to effectively present information, both verbally and in writing, to top management, public groups, and/or the Board of Directors.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collects data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Familiarity with banking regulations.
Project management experience.

Responsibilities

Functions as personal assistant to at least one division head; schedules and coordinates meetings, facilities and supplies, makes travel arrangements, and keeps supervisor's daily schedules.
Attends and participates in meetings on supervisor's behalf and is responsible for producing and distributing meeting minutes to appropriate personnel.
May be responsible for the central task and activity calendar for the greater work area.
Performs the most complex, sensitive, confidential, administrative assignments; composes correspondence, develops and maintains extensive spreadsheets and databases, creates forms and templates, and prepares and formats documents using multiple software programs for supervisor's presentations and reports.
Manages special work area-specific and perhaps cross-divisional projects; compiles and summarizes data, performs analysis, and creates reports for supervisor's review.
Responsible for maintaining administrative support procedures, designs process changes for greater work area efficiency, and implements approved process and procedural changes as directed by supervisor.
May organize and expedite workflow of greater work area.
Prepares work unit budget, and functions as the primary budgetary and fiscal administrator for the greater work area.
Maintains records of expenditures, ensures proper general ledger coding, analyzes variances, and reports to supervisor.
Responds to internal and external customer requests for information and maintains awareness of subject matter experts within the greater work area, and the bank, for effective referral.
May direct work of clerical and administrative delegates, prepare and coordinate schedules, and review delegates' work for accuracy.
Performs other work-related duties as assigned supervisor.
Ensure business unit’s operations comply with bank policy, procedures, and banking regulations (for business unit heads).
Ensure you and your delegates have adequate and current compliance training and ensure training is completed on time.
Stay up to date on relevant laws and regulations.
Ensure you and your delegates comply with the bank’s policies, procedures, laws and regulations.
Maintain customer confidence and protect the bank’s operations by you and your delegates by identifying and protecting confidential information.
May supervise assigned clerical and administrative support staff in the unit and/or in the greater work area.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems; and making recommendations regarding the hiring, disciplining and terminating of employees.