Executive Assistant Clinical Director

Puzzle Box Academy•Melbourne, FL

1d•Onsite

About The Position

We are seeking a highly organized and proactive Executive Assistant Clinical Director in managing complex clinical operations, administrative functions, and strategic initiatives within a dynamic environment. The ideal candidate will possess exceptional communication skills, a strong understanding of Applied Behavior Analysis systems, and the ability to navigate diverse clinical and educational settings with energy and precision.

Requirements

Board Certified Behavior Analyst (BCBA) in good standing
Master’s degree in applied Behavior Analysis, Psychology, or related field
Minimum of 10 years of experience in ABA service delivery
Minimum of 5–7 years of leadership and supervisory experience
Strong knowledge of payer requirements, documentation standards, and compliance regulations
Demonstrated experience in staff coaching, performance management, and systems development
Ability to Commute: Melbourne, FL 32901 (Required)
Ability to Relocate: Melbourne, FL 32901: Relocate before starting work (Required)

Nice To Haves

PhD level in Applied Behavior Analysis, Psychology or related discipline preferred

Responsibilities

Design, implement, and maintain quality assurance systems across all ABA programs
Conduct regular audits of clinical programming, data collection, treatment integrity, and documentation
Monitor adherence to evidence-based practices and organizational standards
Identify trends, gaps, and opportunities for continuous quality improvement
Partner with leadership to develop and execute quality improvement initiatives
Conduct routine and random audits of clinical records, session notes, and treatment plans
Ensure compliance with payer requirements, authorization parameters, and billing standards
Monitor adherence to regulatory, ethical, and organizational policies
Collaborate with billing and operations teams to ensure accuracy and integrity of service delivery documentation
Prepare audit reports and provide actionable recommendations
Provide ongoing coaching and mentorship to BCBAs to strengthen clinical decision-making, supervision, and leadership skills
Support RBT performance through collaboration with supervising BCBAs
Conduct performance feedback sessions aligned with organizational KPIs
Assist in developing Performance Improvement Plans when needed
Promote a culture of accountability, growth, and professional development
Monitor and track key performance indicators (KPIs) for BCBAs and RBTs (e.g., supervision compliance, data integrity, session utilization, documentation timeliness)
Analyze performance data to identify trends and inform decision-making
Hold staff accountable to performance expectations through structured feedback systems
Collaborate with leadership to refine and operationalize performance metrics
Support onboarding and ongoing training initiatives for clinical staff
Develop and deliver training related to quality standards, compliance, and best practices
Assist in building scalable systems for staff competency development
Act as a liaison between the Executive Clinical Director and clinical teams
Support implementation of organizational initiatives and strategic priorities
Participate in leadership meetings and contribute to decision-making processes
Lead or support special projects as assigned