Executive Assistant (Bilingual)

NQX • Laval (administrative region), QC

68d

About The Position

At NQX, we don’t just provide customer experiences—we create connections. Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time. We are currently seeking a bilingual Executive Assistant who is eager to play a strategic role at the heart of our leadership team and actively contribute to the evolution of our organizational culture. This role is ideal for someone who thrives at the center of the action, anticipates needs, brings structure, and positively influences the dynamics of an executive team. You will work in a fast-paced, dynamic environment where rigor, agility, and strong interpersonal skills are essential.

Requirements

• Full bilingualism (French and English, both written and spoken) so you can interact with colleagues across the country.
• 5+ years of experience in a similar role
• Excellent command of Microsoft Office Suite
• Strong team spirit and well-developed interpersonal intelligence
• Ability to handle complex situations with calmness and sound judgment
• High level of autonomy and a strategic sense of priorities
• Exceptional attention to detail and rigor
• Absolute discretion in handling confidential information

Responsibilities

• Optimizing executive operations
• Facilitating decision-making
• Strengthening cohesion and strategic alignment
• Actively supporting company culture initiatives
• Contribute to the organization of client visits, manager meetings (shoulder retreats) as well as the annual tour of the management team.
• Proactively manage the calendars of senior leadership members (strategic prioritization, meeting coordination, end-to-end logistics)
• Plan business travel (transportation, accommodations, expense tracking, and reimbursements)
• Anticipate needs and ensure seamless support in a constantly evolving, priority-driven environment
• Work closely with the Senior Executive Assistant to ensure consistency in practices

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed