About The Position

This in-office role supports a lead marketer and sales professional in a healthcare-adjacent environment, where the day splits between behind-the-scenes coordination and front-line communication. The ideal candidate keeps schedules and documentation tightly organized while bringing warmth and professionalism to every call with families, caregivers, and referral sources.

Requirements

  • Strong communication and interpersonal skills with a professional phone presence
  • Highly organized with strong attention to detail
  • Comfortable using computers and picking up new software
  • Ability to multitask and prioritize effectively

Nice To Haves

  • Previous administrative or customer service experience preferred

Responsibilities

  • Conduct introductory and screening calls with prospective clients and families
  • Communicate professionally with caregivers, patients' families, and referral sources
  • Handle data entry, file preparation, and follow-up documentation for the marketing team
  • Maintain organized records and client information
  • Manage schedules, emails, and general office operations
  • Assist with computer-based tasks and internal systems
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