Executive Area Technical Support Manager
About The Position
Nalco Water, an Ecolab Company, is seeking an Executive Area Technical Support Manager (Industry Technical Consultant – Water) for our Food & Beverage Division. This role involves implementing new technology, troubleshooting complex client problems, training technical sales reps, and recommending process treatment programs. The position offers a competitive salary, bonus structure, and benefits within a large, growing company. As an Industry Technical Consultant, you will primarily implement new technology, transition new business, support existing applications, and assist sales representatives with technical sales calls and presentations. You will also research, identify, and define market and product application opportunities for customers within the industry and assist in developing and implementing marketing plans to capture these opportunities.
Requirements
- Bachelor’s Degree in related technical discipline
- 8-10+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
- Proficiency with MS Office Applications and the ability to learn, and utilize, various digital applications
- Must have a valid Driver's License and acceptable Motor Vehicle Record
Nice To Haves
- BS/MS/PhD in Engineering (Chemical, Mechanical, Civil, etc.) or Life Sciences (Biology, Chemistry, Biochemistry, etc.)
- Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction
- Strong Mechanical Aptitude and a basic understanding of Chemistry fundamentals
- Ideally experience with: Comprehensive Beverage, Brewing, and Aseptic Units Operations
- Detailed knowledge of Beverage, Brewing and Aseptic CIP fundamentals
- Operational and sanitation-related knowledge of associated equipment
- Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise
- Ability to quickly establish technical credibility and form interpersonal relationships
- Prior experience with, or willingness to represent Nalco Water in various Industry Trade Organizations, including participation on committees, authoring and delivering technical papers
- Experience with process instrumentation and industrial automation systems
- Effective Communication Skills
- Other languages proficiency (Spanish, other)
Responsibilities
- Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications
- Researches, identifies, and defines market and product application opportunities within a specific industry, for specific customers or groups of customers
- Develops plans in conjunction with the field and other SBU members to capture identified sales opportunities
- Conducts on-site audits to assess and solve customer problems or meet customer requirements
- Provides on-the-job product and sales training as appropriate and identifies training and reference materials needed for field sales training programs
- Works with marketing and sales stakeholders to identify new product and program applications and appropriate training
- Coaches individuals in the organization on processes, applications, technologies, and value documentation
Benefits
- Competitive base salary
- Bonus structure
- Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
- Flexible, independent work environment
- Non-decaled company vehicle for business and personal use
- Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
