Executive and Internal Communications Director

Mural

23h•Remote

About The Position

You'll work alongside storytellers and strategists dedicated to translating Mural’s brand narratives into compelling content experiences. We specialize in turning audience and platform insights into creative, data-driven content that resonates with our B2B audience. Together, we ensure every digital interaction reflects our brand and fosters lasting connections with our customers. You will help bring Mural’s story to life for our employees to ensure they feel informed, inspired, and connected to our vision, strategy, and culture. In this highly visible role, you will partner closely with our executive team to shape and share clear, engaging messages that make our direction and priorities easy to understand and meaningful for employees. You will design and lead internal communications programs that encourage transparency, connection, and open dialogue across our global, distributed workforce. From executive messaging and all-hands communications to change initiatives and employee engagement efforts, you will help employees understand not just what Mural is doing, but where we’re headed and how our strategy is setting the business up for continued growth and long-term success. As in play a key role in building trust, engagement, and alignment as Mural continues to grow and advance.

Requirements

5+ years of progressive experience in internal communications, executive communications, and/or corporate communications, ideally within fast-paced B2B SaaS or startup environments
Extensive experience supporting executive leadership, particularly with message development and employee-facing communications
Demonstrated creativity and originality in developing communication concepts and campaigns that drive employee engagement across channels
Strong portfolio of internal and executive communications materials
Experience supporting fast-paced, growth-stage companies, including navigating change and ambiguity
Proven ability to leverage AI tools for content creation and workflow optimization
Strong analytical mindset, with experience measuring internal communications effectiveness
Exceptional written and verbal communication skills, with confidence partnering with senior leaders and executives

Responsibilities

Own and evolve Mural’s internal communications strategy, developing scalable programs that keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP).
Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities.
Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates.
Partner closely with executives to ensure consistent tone, clarity, and alignment across leadership communications.
Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions.
Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs.
Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates.
Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences.
Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones.
Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned.
Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency.
Establish metrics to measure internal communications effectiveness, engagement, and sentiment.
Use data and insights to continuously improve messaging, channels, and approaches.
Manage complex, cross-functional communications initiatives from planning through execution using project management tools.
Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.