Executive Amenity Coordinator - NYC

Compass Group•New York, NY

3d•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Requirements

Strong hospitality mindset with a commitment to exceptional guest experiences
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Excellent communication and interpersonal skills
Proficiency with basic office technology and computer systems
Highly organized, dependable, and detail-oriented
Professional, discreet, and able to maintain confidentiality
Ownership mindset with strong problem-solving skills
2–3 years of experience in hospitality, client service, meetings/events, or front-of-house operations within a corporate or hospitality environment

Nice To Haves

Experience with meeting and event coordination preferred

Responsibilities

Deliver exceptional, personalized service to employees and guests throughout all interactions
Manage amenity space schedules, bookings, and daily operations
Coordinate check-in/check-out processes and provide guidance to visitors
Maintain strong knowledge of amenities, services, and facility offerings
Oversee access management, inventory, and operational standards
Coordinate maintenance, equipment repairs, and vendor services to ensure uninterrupted operations
Resolve scheduling conflicts and respond to requests with professionalism and urgency
Conduct opening and closing walkthroughs and communicate operational updates
Provide administrative and office technology support as needed
Collaborate with internal teams and vendors to ensure seamless service delivery
Adhere to security, safety, and compliance procedures
Support flexible schedules, including morning and evening operations
Perform additional duties as assigned