Executive Administrator

Washington Trust•Westerly, RI
•$95,000 - $115,000•Onsite

About The Position

Washington Trust is seeking an experienced, highly organized, proactive, and solutions-driven executive administrator to provide dedicated support to the Chief Executive Officer and Chief Operating Officer. The role involves managing complex calendars, communications, travel, meetings, and executive priorities, while also supporting strategic projects, leadership initiatives, and special assignments. The successful candidate will serve as a trusted partner and key point of coordination across the organization, exercising discretion and sound judgment while working with senior leaders, Board members, clients, and community stakeholders. The position is based primarily onsite at Washington Trust’s corporate headquarters in Westerly, Rhode Island, with periodic travel to the Providence office and other locations as business needs require. The base salary range is $95,000–$115,000 per year. The position may be eligible for an annual bonus and includes a comprehensive benefits package.

Requirements

  • 7–10 years of demonstrated experience supporting C-suite executives, presidents, CEOs, COOs, or other senior leaders.
  • Ability to anticipate needs, take initiative, work independently, exercise sound judgment, and own projects from concept through execution with minimal direction.
  • Exceptional written, verbal, analytical, and interpersonal communication skills, including the ability to synthesize complex business, financial, and strategic information.
  • Advanced calendar management and scheduling expertise, including managing competing priorities and rapidly changing demands.
  • Outstanding organizational skills, attention to detail, and commitment to accuracy.
  • Strong problem-solving, critical-thinking, and relationship-management skills, with a proactive, service-oriented approach.
  • Advanced proficiency in Microsoft Office 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, and in collaboration and meeting platforms such as WebEx.
  • Professionalism, discretion, diplomacy, and ability to handle highly confidential information.
  • Ability to work primarily onsite at Washington Trust’s corporate headquarters in Westerly, Rhode Island, and travel periodically to the Providence office and other locations as business needs require.

Nice To Haves

  • Experience in banking, financial services, higher education, healthcare, law, or another complex professional environment.
  • Bachelor’s degree or an equivalent combination of education and relevant executive support experience.

Responsibilities

  • Provide high-level administrative support to the Chief Executive Officer and Chief Operating Officer, managing daily activities, priorities, and commitments.
  • Manage complex and frequently changing calendars, prioritizing requests and aligning executive time with organizational objectives and strategic priorities.
  • Conduct research and prepare, edit, and proofread presentations, reports, correspondence, briefing materials, Board materials, and other business documents.
  • Coordinate executive meetings, leadership forums, strategic planning sessions, Board-related activities, and special events, including schedules, agendas, materials, logistics, technology, and stakeholder communications.
  • Coordinate follow-up activities, monitor key action items and commitments, and help ensure decisions are translated into outcomes.
  • Anticipate executive needs and scheduling or operational challenges, and recommend solutions proactively.
  • Represent the Executive Office and foster effective communication and working relationships with senior leaders, directors, employees, customers, shareholders, regulators, community stakeholders, and business partners.
  • Manage and prioritize executive email and telephone inquiries, ensuring timely responses, follow-up, and coordination of matters requiring executive attention.
  • Coordinate travel arrangements, expense reporting, and related logistics in compliance with company policies and procedures.
  • Monitor initiatives, commitments, action items, and leadership priorities to help ensure deadlines and deliverables remain on track and executives are informed of progress and potential issues.
  • Take ownership of assigned projects and responsibilities, driving work to completion and keeping executives informed of progress, issues, and opportunities.
  • Use business judgment, organizational knowledge, and critical thinking to anticipate needs, identify opportunities, and recommend ways to enhance executive effectiveness and organizational outcomes.
  • Seek ways to improve processes, enhance efficiency, and add value through insights, organization, and proactive problem-solving.
  • Handle confidential, sensitive, and proprietary information with discretion, diplomacy, and sound judgment.
  • Assist with Executive Office operations, records, document retention, and organization of key business information to support accuracy, accessibility, and compliance.
  • Provide support to other executives as needed, including assisting the Corporate Secretary with Board and governance-related matters.
  • Provide backup support for other executive administrative functions as needed.

Benefits

  • Potential eligibility for an annual bonus
  • Comprehensive benefits package
  • Health and welfare benefits
  • Paid time-off
  • Work-life program
  • 401(k) plan
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