Executive Administrative Assistant
About The Position
Four Seasons is powered by its people. We are a collective of individuals who strive to become better, push ourselves to new heights, and treat each other with respect. Our team members create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet as we would wish to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Atlanta is a vibrant capital city and the cultural heart of the American South, attracting world-renowned chefs, business moguls, and celebrities for work and play. Our Midtown Hotel is steps away from the High Museum of Art, Peachtree Street, and Piedmont Park. Guests can indulge in French-inspired luxury at Brasserie Margot or relax at our tranquil Spa. Come experience the fun and charm of Atlanta!
Requirements
- Minimum 3+ years’ experience in an Executive Assistant or administrative/secretarial role.
- Impeccable integrity to ensure maximum confidentiality and discretion.
- Exemplary business communication skills with fluency in verbal and written English.
- Ability to multitask, prioritize, and handle conflicting demands.
- Exceptional in organizing own work and RVP/GM daily and weekly while acting as gatekeeper for the Executive Office.
- Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
- Solid under pressure, professional, and able to maintain composure in handling complaints.
- Strong attention-to-detail with a focus on delivering quality while meeting deadlines at all times.
- People oriented with appropriate sense of humor, charm, and outstanding personal presentation.
- Solid knowledge of all Microsoft applications with emphasis on word processing, Excel, and Outlook email.
- US Work Authorization is strongly preferred.
Nice To Haves
- Hotel experience is an advantage but not essential.
- Knowledge of Opera helpful.
Responsibilities
- Cultivate strong professional relationships within the hotel while maintaining discretion and high confidentiality of the office.
- Calendar coordination, email management, and travel planning for the GM/Executive Office.
- Provide solid administrative support to the GM/Executive Office and handle meeting scheduling, coordination, documentation, and follow-up.
- Execute comprehensive general clerical and office management duties including mail, filing, and document management.
- Prepare and process purchase orders, expense reports, and facilitate GM approvals on behalf of other departments.
- Exceptional e-mail management skills including organizing, archiving, retrieval, and responses for own in-box and GM/Executive Office.
- Liaise with Four Seasons Area Executive Leadership Team, Regional General Managers, and Administrators as required.
- Facilitate guest reservations made via the Executive Office.
- Liaise with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards, and correspondence.
- Coordinate executive-level communication with guests, owners, and internal stakeholders, relating to feedback and guest experience surveys.
- Coordinate periodic meetings and communications with hotel ownership and Four Seasons.
Benefits
- Ability to experience our hotels as a guest through the complimentary room program
- 401(k) Retirement Matching Plan
- Highly competitive salaries and incentives
- Educational assistance programs and access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for all employees
- Giving back to the community through special events by participating to be a mentor at a school, collecting food for and working with our local food bank, book and backpack drives for students, community garden events, raising money for schools in need…. etc.
- Medical, Dental, Vision
- Complimentary Employee Meals
- Paid New Parent Leave
- Team of friendly, warm, professional and very upbeat employees.
- Discount and pretax deductions for public transportation through Marta and discounted parking
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
