Executive Administrative Assistant

Mitsubishi Heavy Industries, Ltd.•Lake Mary, FL

8d•Onsite

About The Position

We are seeking a highly organized and proactive Executive Administrator to provide comprehensive support to the Chief Human Resources Officer in a fast‑paced environment. This role is responsible for managing executive administrative activities, coordinating customer care communications, and ensuring the efficient day‑to‑day operation of the office. The Executive Administrator serves as a key point of coordination across internal and external stakeholders while supporting office operations, meeting logistics, and workplace needs to help ensure a productive and professional work environment.

Requirements

Bachelor’s degree preferred, with 5+ years of experience in an executive administrative role supporting senior leadership.
Strong written and verbal communication skills, with the ability to effectively interact with executives, employees, customers, and external stakeholders.
Ability to read, interpret, and prepare business correspondence, reports, and administrative documents with a high degree of professionalism and accuracy.
Bilingual English/Spanish skills preferred.
Proficiency in Microsoft Office and standard business applications, including Word, Excel, PowerPoint, Outlook, and internet-based tools.
Exceptional organizational, time-management, and multitasking abilities, with strong attention to detail and the ability to manage competing priorities.
Demonstrated professionalism, discretion, and sound judgment when handling confidential and sensitive information.
Strong interpersonal and customer service skills, with the ability to build effective relationships across all levels of the organization.

Nice To Haves

Bilingual English/Spanish skills

Responsibilities

Provide comprehensive administrative support to the Chief Human Resources Officer, including calendar management, travel coordination, and preparation of reports, presentations, correspondence, and other business documents.
Manage communications and stakeholder engagement, serving as a primary point of contact for internal and external inquiries while ensuring timely and professional responses.
Support customer relations activities, coordinating with customer care and internal teams to address customer concerns, facilitate issue resolution, and prepare executive-level customer communications.
Plan and coordinate meetings, customer visits, conferences, and special events, including agenda preparation, meeting minutes, action-item tracking, travel arrangements, accommodations, and event logistics.
Maintain confidential records and documentation, ensuring accurate organization, retention, and accessibility of electronic and physical files.
Oversee day-to-day office operations, including management of office supplies, refreshments, executive support resources, and coordination with vendors and service providers.
Serve as a liaison between executive leadership and internal/external stakeholders, fostering effective communication and cross-functional collaboration.
Handle sensitive and confidential information with the highest level of discretion, professionalism, and integrity.
Support strategic initiatives and special projects, conducting research, compiling information, and assisting with planning, decision-making, and executive priorities.
Monitor and escalate critical issues requiring executive attention to help ensure timely resolution and achievement of business objectives.