Exec Ops for CEO
About The Position
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We’ve raised $26.2M from top-tier investors including General Catalyst, Accel, and 7wire, and we’ve grown 10x in membership and 5x in revenue in the past year. We’re building one of the most AI-forward teams in healthcare — not by replacing our people, but by making every person dramatically more effective. We’re remote-first and run on async tools like Notion, Slack, and Claude. If you thrive in a high-ownership, fast-moving environment where your work directly shapes how the company operates, you’ll fit right in. We’re looking for an exceptional Executive Ops partner to be the backbone for our CEO. This is not a traditional admin role. You’ll be a true partner to Ellen — anticipating her needs before she voices them, protecting her time with intentionality, and ensuring she operates at the speed and standard WellTheory demands. This role reports directly to the CEO and sits at the center of everything: board communications, investor relationships, hiring decisions, team offsites, and the day-to-day operational rhythm of a scaling healthcare startup.
Requirements
- Have been told you’re a “force of nature” — relentless, resourceful, and the person people trust to actually get things done
- Anticipate problems before they happen and fix them before anyone notices
- Write at a level that could pass for the CEO — clear, warm, professional, and precise
- Feel energized, not overwhelmed, when priorities shift quickly
- Are regularly using AI tools to automate and improve your work
- Care deeply about the mission — WellTheory exists to help people with autoimmune disease live better lives, and that matters to you
Responsibilities
- Own the CEO’s calendar end-to-end — scheduling, prioritizing, and protecting time for deep work and strategic thinking
- Proactively resolve scheduling conflicts and make smart trade-offs without needing to escalate every decision
- Build prep briefs ahead of important meetings — background on attendees, key talking points, pre-reads
- Triage the CEO’s inbox and Slack daily — handle what you can, flag what requires Ellen’s attention, draft responses for her review
- Draft high-quality external communications: emails to investors, board members, partners, and candidates that are crisp, professional, and on-brand
- Serve as the primary point of contact for people trying to reach the CEO — with warmth, professionalism, and appropriate discretion
- Book and manage complex, multi-city travel — flights, hotels, ground transport, conference logistics, and detailed itineraries
- Anticipate travel-related complications and have contingency plans ready
- Manage post-trip expense reconciliation
- Maintain a live view of the CEO’s open commitments, promises made, and things owed — follow up proactively before they become problems
- Support cross-functional projects where the CEO is a stakeholder — track status, flag blockers, keep things moving
- Handle ad hoc research, briefings, and special projects as needed
- Maintain and organize the CEO’s Notion workspace — action lists, meeting notes, reference docs
- Use Claude and other AI tools to work faster and smarter: drafting communications, synthesizing research, building templates
- Identify opportunities to systematize repetitive work and continuously improve how the CEO’s office runs
Benefits
- Competitive compensation, equity, and benefits
- Full benefits and fully remote work
- A team that genuinely cares about each other and the members we serve
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
