Exec Asst II- Enterprise Technology Services (ETS)

KeyBank • Brooklyn, OH

3d • Onsite

About The Position

Provide executive administrative support, performing diverse administrative duties and anticipating the team’s needs. Proactively lead several aspects of internal team communication and recognition. Handles confidential information discreetly and professionally. Responsible for calendar management, communication and correspondence, client interactions, expense reports, travel arrangements, and HR online needs, including requisition management and time and attendance. Handles incoming client, employee, and third-party professional inquiries; research and communicates in a professional and timely manner. Responsible for meeting coordinate, video conferencing and scheduling and organizing proper room set up as needed. Other duties/projects as requested. Perform duties in a professional manner that includes thorough planning and research to result in completed assignments of the highest quality.

Job Functions: Under general supervision, provides administrative support to the leadership team to include the executing, maintaining and coordinating calendar of meetings and travel. Prioritizes and organizes both the calendar as well as all inbound and outbound communications (phone, email, etc.) Interacts with senior leaders and executives within the organization and with outside professional organizations. Completes work in fast-paced, changing environment without compromising accuracy. Works as part of a high-performing team, maximizing opportunities to delegate and partner to facilitate the most efficient and effective completion of activities Provides superior client services during all interactions with clients, vendors, internal partners and teammates; effective communication via email essential. Handles confidential information and documents. Plans and executes multiple meetings and offsite events simultaneously with ability to adapt to changing priorities. Performs proactive problem research and assists with resolution. Manages/tracks administrative projects for the team, including onboarding new hires. Cultivates a positive environment to promote teamwork. Manages day-to-day office operations. Clearly and immediately communicates and elevates any problems/issues. Assists with special projects for events, new processes or projects and presentations as they arise; exercises judgment and basic reasoning skills. Require to work on-site at the Tiedeman office

Requirements

• Undergraduate degree in business related field or equivalent experience
• A minimum of three years’ experience supporting senior leaders
• Proficient in Microsoft Word, Excel and Powerpoint
• Excellent attention to detail, organization and accuracy in work
• Reliable, proactive and self-motivated
• Excellent communication skills
• Ability to work in a team environment
• Excellent development of collaborative relationships both internal and external
• Exercises sound judgment, discretion, and confidentiality in all matters involved in this role
• Ability to get things done using strong organization and time management skills

Responsibilities

• Provide executive administrative support
• Perform diverse administrative duties
• Anticipate the team’s needs
• Lead internal team communication and recognition
• Handle confidential information discreetly and professionally
• Manage calendar
• Manage communication and correspondence
• Manage client interactions
• Manage expense reports
• Manage travel arrangements
• Manage HR online needs, including requisition management and time and attendance
• Handle incoming client, employee, and third-party professional inquiries
• Research and communicate in a professional and timely manner
• Coordinate meetings
• Coordinate video conferencing
• Schedule and organize room set up as needed
• Perform duties in a professional manner with thorough planning and research
• Execute, maintain, and coordinate calendar of meetings and travel
• Prioritize and organize calendar and inbound/outbound communications
• Interact with senior leaders and executives within the organization and with outside professional organizations
• Complete work in a fast-paced, changing environment without compromising accuracy
• Work as part of a high-performing team, maximizing opportunities to delegate and partner
• Provide superior client services during all interactions
• Handle confidential information and documents
• Plan and execute multiple meetings and offsite events simultaneously
• Adapt to changing priorities
• Perform proactive problem research and assist with resolution
• Manage/track administrative projects for the team, including onboarding new hires
• Cultivate a positive environment to promote teamwork
• Manage day-to-day office operations
• Clearly and immediately communicate and elevate any problems/issues
• Assist with special projects for events, new processes or projects and presentations
• Exercise judgment and basic reasoning skills
• Work on-site at the Tiedeman office

Benefits

• Base hourly rate in the range of $27.40 - $41.83 per hour
• Incentive compensation which may include production, commission, and/or discretionary incentives
• List of benefits for which this position is eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree