Exchange Operations Specialist

Bullish•New York, NY

About The Position

CoinDesk is the most trusted media, events, indices and data company for the global crypto economy, leading the story of the future of money and investing since 2013. Acquired by the Bullish group in November 2023, CoinDesk operates as an independent subsidiary. This role is for an Exchange Operations Specialist to join the team and drive the future of digital asset trading, focusing on Bullish operations to ensure the seamless and secure functioning of their NYSE-listed exchange. It's an exciting operations role at the intersection of capital markets and cutting-edge financial technology.

Requirements

Bachelor's degree in Finance, Business, Technology or a related field.
5+ years of relevant experience with 2+ years in a trading operations, or trade support management role within digital assets, FinTech, or electronic trading.
Strong background and deep understanding of trading, market structure, and the full order lifecycle.
Technically proficient and have hands-on experience managing and troubleshooting complex electronic trading systems running in the cloud.
Comfortable diving into system logs, diagnosing issues, and working with engineers to resolve them.
Familiarity with risk management, digital asset custody solutions, KYC/AML and cyber-security best practices.
Demonstrates strong critical thinking and a data-driven approach with an ability to thrive in a fast-paced, dynamic environment.

Nice To Haves

Experience in FX, equities, or derivatives is a huge plus.
Proficiency and understanding of the FIX protocol, APIs, and market data infrastructure is strongly preferred.

Responsibilities

Fine-tune the platform to make sure trading is fast and reliable, providing high-quality support for institutional clients.
Establish trust from clients and grow the business by keeping the trading environment top-notch.
Engineer low-latency "algorithmic trading paths", scale infrastructure to handle millions of transactions during market spikes, ensure the trading algorithm can recover rapidly, and implement security measures to detect unusual trade bursts.
Serve as a critical link between sales teams, institutional clients, and the technology organization.
Collaborate with Product and Engineering to support new products and features, ensuring they are seamlessly integrated into the live trading environment.
Constantly hunt for opportunities to improve and automate.
Lead projects to enhance client workflows and operational processes, directly contributing to platform efficiency, risk reduction, and scalability.
Build and maintain powerful dashboards and reports that correlate deep technical metrics with key business KPIs.
Empower the executive team to make data-driven strategic decisions with insights.
Work in close partnership with Finance, Risk, Legal, and Compliance teams to navigate the complex regulatory landscape of digital assets, ensuring a robust governance structure is maintained across all exchange activities.