Exchange Engineer
Innova Solutions•Syracuse, NY
•Onsite
About The Position
We’re looking for a highly skilled Exchange Engineer to become a key member of our Infrastructure Team in Syracuse, NY. In this role, you’ll be at the center of our enterprise messaging ecosystem, driving innovation, reliability, and security across our Microsoft technology stack. You'll play a critical role in designing, optimizing, and safeguarding the platforms that keep our organization connected, collaborating closely with infrastructure, security, and networking teams to deliver exceptional user experiences and operational excellence.
Requirements
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent practical experience).
- 5+ years of hands-on experience managing enterprise Microsoft Exchange environments.
- Strong expertise in: Microsoft Exchange Server (2016/2019+)
- Exchange Online
- Microsoft 365 Administration
- Active Directory
- Microsoft Entra ID (Azure AD)
- PowerShell scripting and automation
- Proven experience supporting enterprise-scale messaging platforms.
- Exceptional troubleshooting, analytical, and problem-solving capabilities.
- Strong communication, collaboration, and documentation skills.
Nice To Haves
- Experience with Exchange hybrid environments and large-scale migrations.
- Knowledge of Microsoft Defender, Microsoft Purview, and Microsoft 365 security solutions.
- Familiarity with email compliance, retention policies, legal hold, and eDiscovery.
- Microsoft certifications such as: Microsoft 365 Administrator Messaging Administrator Associate Azure Administrator Associate
- Experience with cloud identity and infrastructure technologies.
Responsibilities
- Manage and optimize Microsoft Exchange Server and Exchange Online environments.
- Administer Microsoft 365 messaging and collaboration services, including mailbox management, mail routing, compliance policies, and retention strategies.
- Ensure seamless communication across the organization through reliable and secure messaging solutions.
- Implement and maintain email security platforms, anti-spam solutions, and messaging hygiene services.
- Support governance, compliance, and data protection initiatives across Microsoft 365.
- Partner with cybersecurity teams to strengthen platform security and reduce operational risk.
- Administer Active Directory, Microsoft Entra ID (Azure AD), and identity management services.
- Support authentication, access management, and hybrid identity environments.
- Drive infrastructure improvements that enhance scalability, performance, and user experience.
- Monitor platform health, troubleshoot complex issues, and perform root-cause analysis.
- Lead upgrades, migrations, and modernization initiatives across Microsoft infrastructure technologies.
- Leverage PowerShell automation to streamline operations and improve efficiency.
- Develop and maintain technical documentation, operational procedures, and disaster recovery plans.
- Support backup, recovery, and business continuity efforts.
- Participate in critical incident response and after-hours support when required.
Benefits
- Medical & pharmacy coverage
- Dental/vision insurance
- 401(k)
- Health saving account (HSA) and Flexible spending account (FSA)
- Life Insurance
- Pet Insurance
- Short term and Long term Disability
- Accident & Critical illness coverage
- Pre-paid legal & ID theft protection
- Sick time
- other types of paid leaves (as required by law)
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
