Excel Intern- Clinical Operations

ICON plcWilmington, NC
Onsite

About The Position

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. We are currently seeking an Clinical Operations Intern to join our diverse and dynamic team. As an Intern at ICON, you will have the opportunity to gain hands-on experience in a professional environment, supporting various projects and initiatives across the organization. You will work closely with team members to develop your skills and contribute to meaningful work that impacts our mission.

Requirements

  • Must be currently enrolled as a rising senior in a bachelors program or as a masters level student in a Clinical Research Degree program targeting a Spring 2027 graduation, or enrolled in a Clinical Research Certificate program with a Bachelor's degree in life or health sciences.
  • Experience with Microsoft Office suite of applications (Word, Excel, PowerPoint, Outlook)
  • Confidence in technology use
  • Strong organizational and time management skills, with excellent attention to detail
  • Superb resourcefulness, critical thinking, and problem solving skills with a solutions focus
  • Exemplary communication, teamwork, and interpersonal skills
  • Adaptability and ability to shift priorities as business needs change
  • Ability to learn systems, software, and processes quickly
  • Ability to read, write and speak English fluently
  • Availability to work a minimum of 3 days/week onsite (20-40 hours/week)
  • Must be 18 years or older
  • To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Responsibilities

  • Performs all tasks in accordance with applicable guidelines, (e.g., ICH-GCP), company and sponsor SOPs, project plan, study-specific processes, local regulatory requirements.
  • Completes essential document collection and review throughout the study lifecycle, organizes and maintains site clinical trial master file (TMF) documents, and maintains site-related data in applicable clinical systems according to procedures and guidelines.
  • Ensures timely and complete data entry into CTMS
  • Performs risk assessment and management responsibilities throughout the project including site process evaluation, addressing follow up items and issue escalation.
  • Manage additional clinical operations tasks as required and outlined in study job task list.
  • Facilitate ordering and tracking of trial materials as needed
  • Assist project teams with trial progress tracking by updating the Clinical Trial Management systems, providing access to study/client systems (as appropriate)

Benefits

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
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