Examiner

State of Nebraska•York, NE

2d•Onsite

About The Position

Responsible for administering driver licensing examinations and determining applicant eligibility for driver's licenses, permits, and identification cards. Verifies identity, citizenship, residency, and other required documentation; conducts automobile, motorcycle, and commercial driver license (CDL) testing; evaluates driving performance and compliance with state and federal requirements; processes licensing transactions; provides customer service and information to the public; maintains accurate records; and assists with office operations, fraud detection, and regulatory compliance.

Requirements

Experience working with the public in a customer service capacity or working with motor vehicle laws.
Candidates must possess a valid driver's license and maintain an acceptable driving record.
The position requires regular Interaction with the public, the ability to maintain confidentiality of sensitive information, and the ability to work both independently and collaboratively in a team environment.
Candidates should be dependable, detail-oriented, and committed to providing excellent customer service while ensuring compliance with state and federal licensing requirements.
Regular and reliable attendance required.

Nice To Haves

Experience providing customer service in a public facing environment
Experience handling cash transactions and maintaining accurate records
Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements
Experience reviewing documents for accuracy and completeness
Proficiency with computer systems and data entry
Experience working in a fast-paced office environment
Bilingual communication skills
A demonstrated ability to remain calm and professional when interacting with diverse customers in challenging situations.
A clean driving record and experience operating a variety of motor vehicles are also preferred.

Responsibilities

Conduct driver license examinations, including automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility.
Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements.
Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information.
Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
Perform office operations including cash handling, inventory control, equipment troubleshooting opening/closing procedures, facility readiness, and coordination with support staff and vendors.
Other duties as assigned and within the scope of the classification.

Benefits

13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% (that's not a typo!) state-matched retirement
Tuition reimbursement
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun, inviting teammates
A safe and secure environment