Exam Integrity Specialist

ASSOCIATION OF CERTIFIED FRAUD EXAM•Austin, TX

6d•$50,000 - $65,000•Hybrid

About The Position

The Association of Certified Fraud Examiners (ACFE) is seeking a detail-oriented and collaborative professional to join their team as an Exam Integrity Specialist. This role is crucial for maintaining the security, quality, and integrity of the Certified Fraud Examiner (CFE) Exam program. The specialist will work with internal teams, external vendors, and stakeholders to monitor exam administration, investigate potential security breaches and candidate misconduct, analyze exam performance data for suspicious trends, and implement policies and procedures that uphold industry standards. The goal is to protect the credibility of the CFE credential while ensuring a fair, secure, and positive examination experience for candidates worldwide.

Requirements

2-4 years of previous professional certification or association experience, including direct exam program experience preferred.
Degree in a related field a plus.
Knowledge of certification industry best practices and accreditation standards strongly preferred.
Prior security or compliance-related experience a plus.
Proven skills in problem solving, analyzing data, building reports, attending to detail, presenting findings, organizing work, managing time effectively, and handling multiple tasks in a timely manner.
Skilled in collaborating with internal and external resources.
Excellent written and verbal communication skills and the ability to deescalate situations with a professional attitude, patience, and tact.
Proficiency in Microsoft Office (Outlook, Word, Teams, PowerPoint, and Excel), Salesforce, and Salesforce reporting.

Nice To Haves

Degree in a related field
Knowledge of certification industry best practices and accreditation standards
Prior security or compliance-related experience

Responsibilities

Acts as the main liaison between the ACFE and its CFE Exam proctoring vendor, ensuring that all exam administration and proctoring activities are conducted smoothly, security protocols are followed, and any technical or procedural issues are addressed promptly.
Responds to and investigates incidents that threaten the integrity of the CFE Exam, including those pertaining to potential candidate misconduct, proctoring issues, and exam disruptions.
Analyzes exam-related data for trends indicating suspicious activity, including unusual scores, completion times, exam item performance, or other irregular patterns.
Researches and addresses escalated exam integrity concerns, including those related to the exam process and requests for regrading or revalidation of exam results.
Conducts investigations into potential exam security breaches or instances of misconduct, which includes reviewing incident reports, audit logs, and video footage from proctoring sessions.
Prepares written reports documenting exam integrity investigations, findings, and supporting evidence; reports investigation findings to management; and provides recommendations for preventive measures or process adjustments to mitigate future risks.
Contributes to investigative activities as needed related to potential instances of intellectual property theft involving CFE credential program materials and exam content, including reviewing information related to suspected unauthorized access, reproduction, distribution, or use of protected materials.
Conducts regular audits of completed exam sessions and processes to ensure compliance with security measures, policies, and industry standards, including verifying that the proctoring vendor adheres to established protocols.
Maintains records of security breaches, misconduct, and related incidents.
Researches certification industry standards, emerging best practices, and legal requirements to contribute to the creation and enforcement of policies and procedures that uphold the integrity and security of the CFE credential program.
Ensures that departmental manuals, guides, and other resources reflect the most current policies and procedures related to exam security and exam administration.
Delivers clear, professional, and courteous written and verbal communication to candidates, staff, and other stakeholders while maintaining a positive rapport and professional attitude.
Serves as a backup for the Exam Administration team in handling technical issues, exam eligibility activation, appointment scheduling, rescheduling, exam results, and retakes, as needed.
Performs other duties as requested or required.

Benefits

Comprehensive Health Coverage: 100% employer-paid medical, dental, vision, long-term disability, and $25,000 life insurance for employees.
Employer contributions to dependent medical premiums.
401(k) Plan with company match.
Flexible Work Schedule: Mostly remote work in ATX.
Paid Time Off (PTO): 4 weeks of PTO, with an additional week granted after 5 years and another week granted after 10 years of employment.
Parental PTO: Two weeks of paid time off to use during maternity/paternity leave.
Additional six week of recovery leave after birth.
Paid Holidays: 12 holidays each year.
Employee Success Sharing Bonus Program.
Wellness / Work-From-Home Reimbursement: $400 annual reimbursement for gym membership, workout equipment, work-from-home equipment, etc.
Tuition Reimbursement: Up to $5,250 per year for qualifying degree plans.
Additional Paid Time Off: Paid Volunteer, Bereavement, and Civic Duty Hours.
Employee Assistance Program (EAP).
Social and Team-Building Events.
Fraud Knowledge Bonus.