EVV Specialist
About The Position
Always Compassionate provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. Always Compassionate is seeking a Coordination Time & Attendance Specialist (Electronic Visit Verification (EVV)). The Coordination Time & Attendance Specialist is responsible to support various HHA/PCA (Home Health Aide/Personal Care Assistant) functions and adhere to specific tasks and deadlines needed in order to ensure PCA compliance with Always Compassionate agency policies. The Coordination Time & Attendance Specialist will ensure accurate performance metrics for all HHA/PCA’s. The Coordination Time & Attendance Specialist will ensure accurate weekly payroll processing for all HHA PCA’s and oversee the agency's database system regarding HHA/PCA disciplinary actions. The Coordination Time & Attendance Specialist will be a point of contact for all HHA/PCA needs including but not limited to, performance, re-education, time and attendance, payroll assistance, and disciplinary actions. Bilingual (Spanish/English) Preferred.
Requirements
- Associates Degree Required
- Strong oral and written communication skills.
- Ability to administer business processes and requests consistently with general supervision.
- Strong proficiency in navigating various technology applications and all Microsoft programs.
- 2 years Microsoft Excel experience required
- Must understand healthcare regulations, laws and standards
- Strong communication, problem solving and multi-tasking skills
Nice To Haves
- Bachelor’s Degree Preferred
- Bilingual a plus.
Responsibilities
- Responsible to correct a HHA/PCA’s over and under utilization of hours for payroll weeks; Adjustments must be completed prior to payroll being processed.
- Responsible to run necessary EVV report(s) daily to identify any HHA/PCA that has over utilized their time.
- Responsible to conduct and document all concerned conversations with HHA/PCA’s due to unapproved utilization of time.
- Ensures overutilization and time and attendance disciplinary documentation is distributed via mail or email to the appropriate HHA/PCA.
- Reviews under-utilized time to identify and correct and/or adjust possible incomplete billing days or missed visits.
- Works closely with the Staffing Coordinators Billing, and Payroll team to correct any billing discrepancies due to improperly scheduled or over utilized units.
- Responsible to track authorizations end dates and follow through with all procedures required including but not limited to, calling third-party organizations to request a new authorization and notifying the billing/authorization department.
- Ensures any incomplete billings are cleared for prior payroll weeks that have already been processed; documenting “Missed Visits” if needed.
- Communicate updates to HHA/PCA’s of any changes or new methods to completing daily work task.
- Request and enter timesheets as per agency policy.
- Responsible to re-educate HHA/PCA’s on the proper usage of Electronic Visit Verification (EVV) through company app and telephony.
- Perform other specific tasks related to the department as assigned.
Benefits
- Medical
- Dental
- Vision
- Dedicated Benefits Helpdesk
- 401K
- Tickets at work
- Aflac benefits include Dental, Cancer, Life, Accident, Life, Hospital, Lump Sum Critical Illnesses
- Employee Award Program
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
