EVSE Technician

PowerFlex•San Diego, CA

10d•$30 - $42•Onsite

About The Position

PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US. The EVSE Field Technician will be responsible for providing onsite technical support for PowerFlex’s electric vehicle charging equipment. This role will work with internal teams as well as directly with our clients to provide best-in-class customer service. This role will be part of the Optimization and Customer Success team. This role is responsible for supporting the San Diego County Area and needs to be based locally.

Requirements

Bachelor’s Degree in engineering or similar field
3+ years of electrical engineering experience
2+ years of experience working with EVSE
Hands-on experience working with hardware in a laboratory or professional environment
Experience with Customer service or support
Experience working with Salesforce Service Cloud, Microsoft Office Suite
Must have a valid Driver’s License. Subject to annual motor vehicle record checks and must participate in annual defensive driving training.
Knowledge of electronics and three-phase circuits
Basic familiarity with command-line interface
Self-starter – takes initiative to drive tasks to completion
A desire to provide the best possible service for our customers and stakeholders
Calm under pressure and can effectively prioritize competing tasks

Nice To Haves

Good understanding of networking concepts (Ethernet, WiFi, Cellular, IP addresses) is a plus.

Responsibilities

Lead on-site diagnostics, repair, and preventative maintenance of EVSE hardware, including advanced troubleshooting and root cause analysis of recurring or complex field issues.
Act as the field point of contact for escalated service needs, coordinating directly with internal support teams and external stakeholders to ensure timely resolution.
Develop and implement best practices for field configuration, installation, and maintenance procedures; proactively identify site-specific risks or improvements.
Coordinate with project teams to ensure smooth execution of service visits, commissioning, and retrofits, serving as the on-site technical expert.
Maintain accurate and detailed service documentation in ticketing systems; provide insights from field data to inform operational and product enhancements.
Own field inventory tracking and replenishment for your region, ensuring parts availability for scheduled and emergency maintenance.
Support commissioning of new charging sites by performing hardware verification, power-up procedures, and end-to-end testing with cross-functional teams.
Interface with clients and site hosts professionally in the field, representing PowerFlex’s commitment to quality, safety, and customer satisfaction.