EVS - Utility Lead

Casino and•Dover, DE

2d•Onsite

About The Position

Develops and maintains a service culture that ensures the delivery of superior internal/external guest service by all team members. Ensures department adheres to all regulatory, departmental, and company policies and procedures. Knowledge of all promotions and events.

Requirements

Must be available to work weekends, holidays, and nights as scheduled

Responsibilities

Men’s & women’s restrooms cleaned and maintained
Empty all trash in restrooms as well as on the casino floor, front lobby areas, and back of the house
Associate Dinning Room maintained
Faces, sides, tops and bases of machines wiped clean
Floor clean of clutter
Vacuum where designated
Supervise staff members on your shift
Ensure all duties and responsibilities are performed to the best of each staff member’s ability
Work “hands on” with staff to ensure all cleaning duties and procedures, company policies, rules and regulations, and Jumer’s standards of cleanliness are enforced
Help handle any problem situations with both employees and guests
Answer radio calls and communicate professionally
All other duties as assigned
Performs other duties as assigned.