EVS Surface Care Trainer

Little Creek Casino Resort•Shelton, WA

10d•Onsite

About The Position

The EVS Floor Care Trainer is responsible for training, coaching, and supporting EVS team members in proper floor care, window cleaning, and high dusting techniques. This role ensures staff are competent in the safe and effective use of cleaning equipment, chemicals, and elevated access equipment, including scissor lifts, while maintaining high standards of cleanliness, safety, and appearance throughout the facility. S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL Responsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.

Requirements

Previous experience in EVS floor care required.
Strong knowledge of carpet care, hard floor maintenance, window cleaning and high dusting.
Experience in operating floor care equipment.
Knowledge of scissor lift operations, fall protection, and PPE requirements.
Strong communication, training, and coaching skills.
Ability to work independently and lead by example.
Ability to balance team and individual responsibilities.
Ability to give and welcome feedback; contribute to building a positive team spirit.
Create, develop and maintain an environment of teamwork and lateral service so the needs of guests and employees are always exceptionally met.
Ensure a harassment-free environment.
Proven ownership and accountability are required.
Flexibility to accommodate business needs is required.
Proven sense of urgency and attention to detail is required.
Complete and uncompromised honesty and integrity is required.
Excellent interpersonal skills, positive outlook, adaptability to change is required.
Ability to maintain good posture, pleasant and professional outlook even in pressure situations is required.
Competence with Word, Excel and Outlook is required.
Ability to promptly learn and accurately use new systems required.
High school diploma or GED, required.
Class II Gaming License issued from the Squaxin Island Gaming Commission
Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance.

Nice To Haves

Prior training or leadership experience in EVS
Scissor lift certification.
Associate degree OR equivalent from two-year College or technical school, preferred
three years (external) related experience and/or training OR one year department experience and/or training
equivalent combination of education and experience
Experience should be specific to the Hospitality Industry.

Responsibilities

Train EVS staff on carpet shampooing, extraction, and stain removal techniques.
Train staff on hard floor care including stripping, waxing, buffing, and burnishing.
Train staff on window cleaning techniques for interior and approved exterior surfaces.
Train staff on high dusting of vents, fixtures, ledges, ceilings, and other elevated areas.
Demonstrate proper operation, care and storage of floor care equipment.
Educate staff on correct chemical usage, dilution, and safety protocols.
Conduct hands-on demonstrations and refresher training as needed.
Monitor performance and provide coaching to ensure consistent quality standards.
Ensure compliance with infection prevention, safety, and regulatory standards.
Maintain training records and document staff competencies.
Collaborate with EVS Leads to identify training needs and improvement opportunities.