Bossier City_ EVS Manager

The Burks Companies • Bossier City, LA

7d • Onsite

About The Position

The EVS Manager provides overall project operations management including direct oversight of Shift Supervisors, Shift Managers and all subordinate managers. EVS managers coordinate all contractual Janitorial and EVS activities at the contract sites. EVS managers oversee shift leaders and supervisors ensuring client satisfaction is maintained at the highest levels. It is their direct responsibility to ensure all shifts are operating within budgets and supply cost levels are maximized.

Define strategy that positively impacts all customer experiences in all customer core business lines to ensure that delivered services meet and/or exceed customer-defined facilities operating metrics. Provide direction and oversight to ensure customer satisfaction needs are delivered consistently and within budgets. Must have the ability to motivate team members and the ability to diffuse heightened situations between team members. Knowledge of computers with ability to utilize, excel and word. Possess a good command of the English language and ability to clearly and pleasantly communicate with guests, both in person and by telephone. Thorough knowledge of hotel services and facilities. Must have professional image and personality exuding confidence and leadership skills.

The above statements are intended to describe the general nature and level of the work being performed by incumbents assigned to this position. This is not an exhaustive list of all duties and responsibilities. The Burks Companies, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Directly relate experience/education beyond the minimum stated may be substituted where appropriate. THIS COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

Requirements

• A combined 5+ years of documented successful Janitorial/Housekeeping/EVS experience with direct management of frontline managers at the Director level and higher who are responsible for direct delivery of all contracted service.
• Proven track record of strong leadership, organizational skills, and team-building in a large environment ensuring facility operations are in full concert with TBC core corporate deliverables.
• Ability to motivate team members.
• Ability to diffuse heightened situations between team members.
• Knowledge of computers with ability to utilize, excel and word.
• Good command of the English language and ability to clearly and pleasantly communicate with guests, both in person and by telephone.
• Thorough knowledge of hotel services and facilities.
• Professional image and personality exuding confidence and leadership skills.

Responsibilities

• Provides overall project operations management including direct oversight of Shift Supervisors, Shift Managers and all subordinate managers.
• Coordinates all contractual Janitorial and EVS activities at the contract sites.
• Oversees shift leaders and supervisors ensuring client satisfaction is maintained at the highest levels.
• Ensures all shifts are operating within budgets and supply cost levels are maximized.
• Defines strategy that positively impacts all customer experiences in all customer core business lines to ensure that delivered services meet and/or exceed customer-defined facilities operating metrics.
• Provides direction and oversight to ensure customer satisfaction needs are delivered consistently and within budgets.
• Motivates team members and diffuses heightened situations between team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed