EVS Lead Attendant - Swing Shift - Full-Time - Maryland
About The Position
As the Environmental Services Lead Attendant, you will play a key role in ensuring the highest standards of cleanliness and service throughout Live! Casino & Hotel. Working closely with the EVS Supervisor, you will lead shift operations, serve as the primary point of contact for team members, and ensure all areas—gaming and non-gaming—are maintained to perfection. Your responsibilities include conducting inspections, managing supplies and equipment, preparing for upcoming shifts, and supporting team training. By combining hands-on leadership with strong organizational skills, you will help create a clean, safe, and welcoming environment for guests and team members alike.
Requirements
- High School Diploma or GED Equivalent
- A 2-year degree in related fields or equivalent work experience.
- Two (2) to five (5) years of experience in a high-volume facility to include but not limited to retail, casino, hospital, hotel, or public facility in janitorial or executive housekeeping.
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
- Ability to ascend and descend stairs several times a day
- Ability to sit and stand for extended periods of time.
- Use of stairs and elevators
Nice To Haves
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems.
- Ability to read, write and interpret instructions in English.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Good communication and public relations skills.
- Highly organized and detail-oriented.
Responsibilities
- Assist the EVS Supervisors with maintaining standards of cleanliness and service
- Serve as the primary point of contact for team members on that shift as needed
- Review feedback from daily inspections with EVS Leadership
- Managing supplies and cleanliness of Storage locations, including inventory
- Getting supplies ready for the upcoming shift
- Maintaining inspecting equipment
- Ensure all Team Members are properly trained to their assigned task.
- Conduct inspections on all gaming and non-gaming EVS areas daily.
- Fill all reasonable guest requests or place guest in contact with appropriate person for assistance.
- Must maintain the strictest confidence of any and all confidential and proprietary information.
- Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
- Attends all regular departmental meetings as well as other related meetings.
- Completes necessary reports in a timely manner to meet deadlines.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
