EVS/Housekeeping Manager - Evenings - New York, NY

Compass Group•New York, NY
•$66,300 - $67,000

About The Position

As an Operations Manager, you assist in directing and overseeing the department’s support-services operational needs. You coordinate frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service. The role includes planning staffing and work schedules, supervising housekeeping staff, maintaining service standards, conducting inspections and reporting, providing staff education, and coordinating outside services.

Requirements

  • Four years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least one year of supervisory experience in a support-service-related field with high customer or client contact.
  • Ability to communicate effectively in writing and in oral presentations.
  • Ability to multitask and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Initiative, responsibility, flexibility, and leadership.
  • Thorough knowledge of contract administration and office procedures.
  • Proficiency with computers and MS Office products, including Word, Excel, PowerPoint, and Outlook, and internet use.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and assign work areas to ensure adequate services are rendered.
  • Assist with interviewing, hiring, and training new associates.
  • Orient, develop, and supervise supervisory and housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Prepare monthly reports on goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid parental leave
  • Personal leave
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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